Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:38:56 pm took 0.55 seconds version: b85cbb8 helpers: v1
Territory: BMS Date: 6/11/26 [x] Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: all 6/8 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (1 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 41266 | BMS | HH | rclingan | 6/11 | 11:45 am | 12:25 pm | 0.67 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | BilledAgreement | -Closed | 76809 | Printer mapping for new users/laptop swaps | 0 | change jesse's technician role in ninja to allow him to update device custom fields so that he can utilize the printer installation scripts we have added to ninja. Create Scribe How-To document on setting custom fields, deploying the script, and verifying the results. Share with Jesse and added to IT Glue documentation for heading home. | 0 | |||||||
| 2 | 41265 | BMS | IC | rclingan | 6/11 | 12:25 pm | 12:40 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76808 | Helen Payroll drive access request | 0 | Added Helen to payroll drive access group. Mapped payroll drive as P:\\ on Helen machine. | 0 | |||||||
| 3 | 41267 | BMS | HH | rclingan | 6/11 | 12:40 pm | 1:00 pm | 0.33 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | BilledAgreement | -Closed | 76809 | Printer mapping for new users/laptop swaps | 0 | work with jesse to verify he is able to set printers successfully. discussed needs for quote asap to try to spend down before fiscal year end. | 0 | |||||||
| 4 | 41345 | BMS | IC | rclingan | 6/11 | 1:00 pm | 2:00 pm | 1.00 | 1.00 | 0 | - | Sales | Sales | DoNotBill | 6/8 | Sales | WrittenOff | On Hold | 76812 | Damian Desktop and Laptop | 1 | 7/30 CS fixed role not sales (appears it should be since work type = sales, billable = do not bill) | Worked on laptop and desktop quotes for Damian | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician | Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician | ||||
| 5 | 41269 | BMS | SBI | rclingan | 6/11 | 2:10 pm | 2:25 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76815 | KCHF TV Alist cpu problem | 0 | If this was our software causing this, I have moved both A List machines to a policy with 0 updates/scripts applied to it so it should stop. Let us know if this continues again and we can investigate further. | 0 | |||||||
| 6 | 41289 | BMS | CT | rclingan | 6/11 | 2:28 pm | 2:44 pm | 0.27 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76840 | NVR issues | 0 | Travel for onsite visit. | 0 | |||||||
| 7 | 41290 | BMS | CT | rclingan | 6/11 | 2:44 pm | 4:06 pm | 1.37 | 1.50 | 0 | 187.50 | Onsite | Standard Technician | Billable | 6/8 | Help Desk 2.1 | Billed | -Closed | 76840 | NVR issues | 0 | onsite installation of new nvr adopt and setup install protect software update to latest versions reformat and rebuild raid array as we went from 6->4 disks with new unvr g2 move hdmi to nvr and remove viewport - chuck likely will have this viewport in his office moving forward. Storage is initializing. | 0 |
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Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 1 |
| Work Role | Role not Standard Technician | 1 |
| Total | 2 | |