Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:40:27 pm took 0.33 seconds version: b85cbb8 helpers: v1
Territory: BMS Date: 5/20/26 [x] Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: all 5/18 Board: all Entry Status: all Ticket Status: all Issue: all [reset]
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 40366 | BMS | IC | rclingan | 5/20 | 8:10 am | 8:40 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75879 | Setup Tommy on a-4935 | 0 | Created active directory profile for Tommy setup profile on desktop check in with courtney on office licensing - she is going to update his office license. | 0 | |||||||
| 2 | 40367 | BMS | HH | rclingan | 5/20 | 8:15 am | 8:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | BilledAgreement | -Closed | 75880 | Robert Printers not working | 0 | Set ninja custom field location to aoc annex and gateway as robert floats between locations run printer remediation script to fix printers and remove housing printer as it is unnecessary for robert | 0 | |||||||
| 3 | 40368 | BMS | HH | rclingan | 5/20 | 8:45 am | 8:45 am | 0.00 | 0.00 | 0 | - | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | BilledAgreement | -Closed | 75880 | Robert Printers not working | 0 | Check in with robert to see if he can check his printer and let me know if it is still in an error state. | 0 | |||||||
| 4 | 40380 | BMS | HH | rclingan | 5/20 | 9:21 am | 9:22 am | 0.02 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | BilledAgreement | -Closed | 75886 | Drive Access for new hire | 0 | Reached out to client to see if we can get on the computer and check drive sync. | 0 | |||||||
| 5 | 40387 | BMS | HH | rclingan | 5/20 | 9:30 am | 10:06 am | 0.60 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | BilledAgreement | -Closed | 75886 | Drive Access for new hire | 0 | worked with client to setup workstation for new hire to include printer deployment and drive sync as well as some application cleanup. | 0 | |||||||
| 6 | 40389 | BMS | JGCPA | rclingan | 5/20 | 10:14 am | 10:18 am | 0.07 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 5/18 | Help Desk 2.1 | Billed | -Closed | 75888 | Phone | 0 | Good morning! We need to add your home IP address to the firewall, on your home pc \( not the remote desktop \) can you please google what is my ip address and let me know what your ipv4 public address is. if you see 23.31.115.77 you are doing it from the remote desktop. It will be a different number. | 0 | |||||||
| 7 | 40391 | BMS | JGCPA | rclingan | 5/20 | 10:22 am | 10:24 am | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75888 | Phone | 0 | Updated firewall rules in digital ocean to allow client home ip address to access PBX. The phone should be working now. | 0 |
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