Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:25:09 pm took 0.58 seconds version: b85cbb8 helpers: v2

Territory: BMS Date: 4/21/26 [x] Company: all Ticket: all User: fdrewett [x] Type: all Role: all Bill: all Timesheet: all  4/20 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 39071 BMS PPT fdrewett 4/21 7:45 am 8:00 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74570 SV - Scanner not working Front Desk Middle 0 reinstalled the driver. same issue. Found that it was using a funky location for the temp scan files that it did not have write access to 0
2 39070 BMS AIAM fdrewett 4/21 8:00 am 9:00 am 1.00 1.00 0 125.00 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74316 New Laptop for Crystal 0 Worked with Crystal on getting the remote access to the new laptop finalized. got access to the google account for password &bookmark sync 0
3 39073 BMS OMNI fdrewett 4/21 9:00 am 10:00 am 1.00 1.00 0 125.00 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74566 AMR - Time off on the new server 0 Worked with Jim on an issue with the transfers between amr and main. checked the time on the server and it looks good. there must be a setting in the app that controls the time. Jim is going to dig in with Kevin 0
4 39081 BMS IC fdrewett 4/21 10:00 am 10:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74575 Missing Files on the server 0 remoted in and copied over the data from the "archive folder" from before the move to the new file share 0
5 39109 BMS TFF fdrewett 4/21 1:00 pm 1:30 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74583 Spam Email 0 adjusted the spam filter in M365 0
6 39111 BMS PPT fdrewett 4/21 3:04 pm 3:09 pm 0.08 0.25 0 31.25 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74582 Email password reset 0 Reset Sarah Erhart google account password to a temp password 0
7 39114 BMS IC fdrewett 4/21 3:15 pm 4:15 pm 1.00 1.00 0 125.00 Remote Standard Technician Billable 4/20 Projects ReadyToBill In Progress 73520 Update Static DNS References 0 Cleaned up the dns entries on the workstations with static ip addresses 1 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' Board: Board not 'Help Desk' or 'Help Desk 2.1'

Legend:
(hover over fields for details)

Error (0)
Warning (0)
Notice (1)


Notices

Field Message Count
Board  Board not 'Help Desk' or 'Help Desk 2.1'  1
Total  1


39114 - fdrewett - 4/21 3:15 pm - 73520 - Update Static DNS References
Board not 'Help Desk' or 'Help Desk 2.1'