Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:25:07 pm took 0.54 seconds version: b85cbb8 helpers: v2

Territory: BMS Date: 4/20/26 [x] Company: all Ticket: all User: fdrewett [x] Type: all Role: all Bill: all Timesheet: all  4/20 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 2)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 39002 BMS OMNI fdrewett 4/20 7:00 am 8:00 am 1.00 1.00 0 125.00 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74394 Omni Weekly Meeting 0 Check in with Sal and Karri at AMR. Verified the computers that were off over the weekend came back online and connected to the new server 0
2 38988 BMS CT fdrewett 4/20 7:00 am 8:00 am 1.00 1.00 0 125.00 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74499 Huntress ITDR Incident #2093168 — Critical — Courageous Transformations 0 Huntress ITDR Incident #2093168 — Critical — Courageous Transformations Incident: https://bms.huntress.io/org/295830/infection\_reports/2093168 Summary: Huntress detected a successful suspicious authentication to M365 account charlotteb@couragenm.com on 2026-04-20 12:51:16 UTC from 47.253.180.189 \(Alibaba Cloud - US, Virginia\) using user agent axios/1.15.0 against the OfficeHome application. Device was non-compliant/unmanaged. Axios UA is associated with Phishing-as-a-Service kits and automated credential validation / session hijacking. Huntress auto-revoked sessions and disabled the identity. IOCs: - User: charlotteb@couragenm.com - Src IP: 47.253.180.189 \(Alibaba Cloud - US\) - User Agent: axios/1.15.0 - Session ID: 00401e2a-2a11-ede3-62cf-26b1d4d97c1e - App: OfficeHome \(4765445b-32c6-49b0-83e6-1d93765276ca\) - Device: Non-compliant, Unmanaged Remediation actions completed: 1\. Contained account in M365 admin center — reset password to a new strong value, blocked sign-in, and initiated sign-out to revoke all refresh tokens\. 2\. Verified per-user MFA status: Enforced\. 3\. Audited registered MFA / authentication methods in Entra for charlotteb — no unfamiliar phone numbers, Authenticator registrations, or alternate emails\. No attacker-registered methods present\. 4\. Reviewed Entra sign-in logs for the user — no additional suspicious successful sign-ins identified beyond the Huntress-flagged event; no 'Previously satisfied' MFA from foreign IPs observed\. 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters
3 38999 BMS PPT fdrewett 4/20 8:00 am 8:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74497 New voicemail from (505) 861-1200 0 worked with Peter on his remote desktop issue and a call to Sarah in Belen 0
4 39001 BMS JGCPA fdrewett 4/20 8:30 am 8:36 am 0.10 0.25 0 31.25 Correspondence NC Standard Technician DoNotBill 4/20 Help Desk 2.1 WrittenOff -Closed 74503 Voicemail 0 Frank Drewett Mon 04/20/2026 8:32 AM UTC-06 called and left a message for Amy Called the main line and they said they figured out the issue with VM Contact info for Ambitions Consulting Group 505-386-0123 support email support@ambitionsgroup.com The old Black Moon email still works too help@blackmoon.systems if needed my cell is 505-273-9685 and frank@ambitionsgroup.com 0
5 39003 BMS HH fdrewett 4/20 8:30 am 8:45 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 4/20 Help Desk 2.1 BilledAgreement -Closed 74504 Alyssa Sanchez 0 She has been deactivated. Thanks Patricia! ---- Alyssa Sanchez alyssas@headinghome.org Suspended by admin Last sign in: 4 days ago Created: Mar 16, 2026 0
6 39007 BMS AIAM fdrewett 4/20 9:01 am 9:06 am 0.08 0.10 0 - Correspondence NC Standard Technician NoCharge 4/20 Help Desk 2.1 WrittenOff -Cancelled 74509 Test Ticket 0 test reply 2 Errors: Billed: Billed time not rounded to 15 minutes; Notices: Bill: Status = 'NoCharge' Billed: Billed time not rounded to 15 minutes Bill: Status = 'NoCharge'
7 39012 BMS PPT fdrewett 4/20 9:30 am 10:00 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74523 Yuliana - Remote access not working on A-4580 0 Remoted into A-4580. Configured remote access via vpn. Called and tested with Yuliana 0
8 39041 BMS MC fdrewett 4/20 2:15 pm 2:30 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74539 Email Updates Needed 0 converted the mailbox \(__robyn@mechcon.org__\) to a sharedbox and added Jaime \(__jaime@mechcon.org__\). 0
9 39083 BMS IC fdrewett 4/20 2:30 pm 3:00 pm 0.50 1.00 0 25.00 Travel Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74543 New Office - Electricians cut the feed to the outdoor ap 0 Travel to the client location 0
10 39082 BMS IC fdrewett 4/20 3:00 pm 4:30 pm 1.50 1.50 0 187.50 Onsite Standard Technician Billable 4/20 Help Desk 2.1 Billed -Closed 74543 New Office - Electricians cut the feed to the outdoor ap 0 Onsite - repairing the data drop for the exterior AP 0

Legend:
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Error (1)
Warning (0)
Notice (2)


Errors

Field Message Count
Billed  Billed time not rounded to 15 minutes  1
Total  1


Notices

Field Message Count
Bill  Status = 'NoCharge'  1
Notes  Notes longer than 500 characters  1
Total  2


38988 - fdrewett - 4/20 7:00 am - 74499 - Huntress ITDR Incident #2093168 — Critical — Courageous Transformations
Notes longer than 500 characters

39007 - fdrewett - 4/20 9:01 am - 74509 - Test Ticket
Billed time not rounded to 15 minutes
Status = 'NoCharge'