Home»Time Entries Audit loading ... [hide int notes] generated 8/9/2026 at 12:47:25 am took 0.38 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 4/16/26 [x] Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: all 4/13 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 38844 | BMS | SVC | rclingan | 4/16 | 8:00 am | 8:20 am | 0.33 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Closed | 74027 | New Dr setup | 0 | checked doctor computers at heights to ensure they are setup with catherine credentials and email. | 0 | |||||||
| 2 | 38845 | BMS | SVC | rclingan | 4/16 | 8:20 am | 9:00 am | 0.67 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Closed | 74300 | iPads for patient check in | 0 | Researched Ipad signature capture app, it still exists at 19.99 found crystalPM pdf on application setup for windows side [Help Center - Signature Pad's](https://help.crystalpm.com/hardware/signature-pads#h.xe7dk5opxxw) called support for verification on if this application is still supported and for any necessary requirements - awaiting callback discuss options with frank between topaz signature pad and the ipad both have their own difficulties and challenges, we need to await crystal callback for updated information before making a decision. | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 3 | 38857 | BMS | NMLGL | rclingan | 4/16 | 9:00 am | 9:55 am | 0.92 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Closed | 73604 | Laptop Request for Trial | 0 | continued setup of laptop start installation of control center for dvt file playback install open vpn and create profile connect to server and map network drives | 0 | |||||||
| 4 | 38858 | BMS | SVC | rclingan | 4/16 | 9:55 am | 10:14 am | 0.32 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Closed | 74378 | HFA review not working on all machines | 0 | worked with evie to determine the cause of the issue being a cord unplugged from the machine. once ethernet was restored the machines reconnected with no issues. | 0 | |||||||
| 5 | 38871 | BMS | NMLGL | rclingan | 4/16 | 10:15 am | 1:29 pm | 3.23 | 3.25 | 0 | 406.25 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Closed | 73604 | Laptop Request for Trial | 0 | worked to install control center and verify functionality. in order for it to install correctly i needed to turn off core isolation and windows firewall as well as grab a copy of crystal reports separately, then uninstall and reinstall the program. copied a dvt file from server and tested functionality. dropped off laptop with Nick and verified he is good to go. | 0 | |||||||
| 6 | 38870 | BMS | NMLGL | rclingan | 4/16 | 1:29 pm | 1:33 pm | 0.07 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Closed | 74383 | A few issues at the Osuna NMLGL office | 0 | The server is currently low on space and we are in the process of building an entirely new one. Once this is deployed we will work with you all to move the files over onto the new server. It sounds like Debbie is in urgent need of assistance, is there a time this afternoon that we can get on her computer and check it out? | 0 | |||||||
| 7 | 38882 | BMS | HH | rclingan | 4/16 | 1:38 pm | 1:53 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | BilledAgreement | -Closed | 74392 | Assist with FY 27 estimations | 0 | sent jesse information on adobe licenses and cost Grammarly subscriptions are associated with kathys and mariar i believe. unsure on chatgpt subscriptions as we have not been involved in the purchase of these subscriptions | 0 | |||||||
| 8 | 38907 | BMS | HH | rclingan | 4/16 | 1:54 pm | 4:00 pm | 2.10 | 2.25 | 0 | 337.50 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Continued work to clean up users added and put them into groups and distribution lists. | 0 | |||||||
| 9 | 38908 | BMS | HH | rclingan | 4/16 | 4:00 pm | 4:18 pm | 0.30 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | BilledAgreement | -Closed | 74392 | Assist with FY 27 estimations | 0 | work with jesse to provide foxit costs | 0 |
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Notices
| Field | Message | Count |
|---|---|---|
| Notes | Notes longer than 500 characters | 1 |
| Total | 1 | |