Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:25:10 pm took 0.32 seconds version: b85cbb8 helpers: v2

Territory: BMS Date: 4/15/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  4/13 Board: all Entry Status: Billed [x] Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 38775 BMS PPT fdrewett 4/15 9:15 am 10:30 am 1.25 1.25 0 156.25 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74325 Phones are having issues at Los Lunas and South Valley 0 working with Comcast on the poor connection at the los lunas location. after a long call with support, they are sending out a tech 0
2 38810 BMS IC fdrewett 4/15 1:30 pm 2:00 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74333 File explorer Issues 0 The issue was caused by the group policy for the drive maps replacing rather than updating the current map 0
3 38833 BMS PPT fdrewett 4/15 2:30 pm 3:00 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74325 Phones are having issues at Los Lunas and South Valley 0 Follow up call with Comcast. They are creating a new work order for an on-site. They said the tech will be there within the hour 1 Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) Work Type: Possible onsite/remote mismatch (work type vs notes)
4 38793 BMS HH rclingan 4/15 10:50 am 11:27 am 0.62 0.75 0 112.50 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Resolved / Verifying 71559 Migration to M365 Time Tracking 0 Discuss project status with frank and schedule plans moving forward. create schedule entries for future planned events for this migration. 0
5 38796 BMS NMFFL rclingan 4/15 11:27 am 12:38 pm 1.18 1.25 0 156.25 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74323 Canva Subscription issue 0 Work on getting canva subscription, added shared payment method to apple business account. Setup canva team account and invite collette as a member In-App purchases are not supported with ABM/VPP licenses created scribe guide and shared with collette on how she can add application licenses herself. 0
6 38848 BMS HH rclingan 4/15 12:38 pm 2:00 pm 1.37 1.50 0 225.00 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Resolved / Verifying 71559 Migration to M365 Time Tracking 0 Worked on holiday of hope form rebuild in microsoft 0
7 38849 BMS AIAM rclingan 4/15 2:00 pm 2:17 pm 0.28 1.00 0 25.00 Travel Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74316 New Laptop for Crystal 0 Travel for onsite visit. 0
8 38850 BMS AIAM rclingan 4/15 2:17 pm 2:23 pm 0.10 1.00 0 125.00 Onsite Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74316 New Laptop for Crystal 0 onsite setup of laptop in the server closet ensure laptop is powered on and connected to network for remote access by employee. 0
9 38851 BMS HH rclingan 4/15 3:00 pm 4:00 pm 1.00 1.00 0 150.00 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Resolved / Verifying 71559 Migration to M365 Time Tracking 0 Create remaining users in 365 to prepare for transition 0
10 38852 BMS HH rclingan 4/15 4:30 pm 5:00 pm 0.50 0.50 0 75.00 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Resolved / Verifying 71559 Migration to M365 Time Tracking 0 work to add newly created users to groups 0

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Warnings

Field Message Count
Work Type  Possible onsite/remote mismatch (work type vs notes)  1
Total  1


38833 - fdrewett - 4/15 2:30 pm - 74325 - Phones are having issues at Los Lunas and South Valley
Possible onsite/remote mismatch (work type vs notes)