| 1 |
38131 |
BMS |
HH |
fdrewett |
4/6 |
|
7:45 am |
8:00 am |
0.25 |
0.25 |
0 |
31.25 |
Remote |
Standard Technician |
Billable |
4/6 |
Help Desk 2.1 |
BilledAgreement |
-Closed |
73770 |
Deactivate/Transfer Access Email & Google Accounts |
|
0 |
|
Suspended the user in the Google Admin Center.
Still need to transfer the files to the new user |
0 |
|
|
|
|
| 2 |
38167 |
BMS |
HH |
rclingan |
4/6 |
|
9:42 am |
9:51 am |
0.15 |
0.25 |
0 |
31.25 |
Remote |
Standard Technician |
Billable |
4/6 |
Help Desk 2.1 |
BilledAgreement |
-Closed |
73770 |
Deactivate/Transfer Access Email & Google Accounts |
|
0 |
|
Granted access to marlene per request. |
0 |
|
|
|
|
| 3 |
38185 |
BMS |
HH |
rclingan |
4/6 |
|
12:09 pm |
12:10 pm |
0.02 |
0.25 |
0 |
31.25 |
Remote |
Standard Technician |
Billable |
4/6 |
Help Desk 2.1 |
BilledAgreement |
-Closed |
73823 |
Fw: Printer Access |
|
0 |
|
computer is offline, requested that device be turned on |
0 |
|
|
|
|
| 4 |
38201 |
BMS |
HH |
rclingan |
4/6 |
|
2:01 pm |
2:16 pm |
0.25 |
0.25 |
0 |
31.25 |
Remote |
Standard Technician |
Billable |
4/6 |
Help Desk 2.1 |
BilledAgreement |
-Closed |
73815 |
Printer Access |
|
0 |
|
added printers to user computer. |
0 |
|
|
|
|