Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:20:50 pm took 0.29 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 3/24/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/23 Board: all Entry Status: all Ticket Status: -Closed [x] Issue: all [reset] Progress: 0% (0 of 5)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 37327 | BMS | OMNI | fdrewett | 3/24 | 10:00 am | 11:15 am | 1.25 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72892 | OMNI Weekly Meeting | 0 | Meeting with the OMNI Folks about a new customer | 0 | |||||||
| 2 | 37606 | BMS | TSSNM | fdrewett | 3/24 | 10:00 am | 10:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72928 | Reload at the ATG Office | 0 | wipe and reload at the ATG office. ready to take back to the sign store | 0 | |||||||
| 3 | 37325 | BMS | TFF | fdrewett | 3/24 | 11:00 am | 11:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72985 | Fwd: The Forensic Firm / blocked email | 0 | Hi Kathy, I took a look at the domain health for jgentrylaw.com and the issue is on their end — they are missing DMARC and SPF records, which causes many mail servers to block or reject their outgoing emails as potential spam or spoofing. This is something their IT department or email provider will need to resolve. They'll need to set up proper SPF and DMARC DNS records for jgentrylaw.com. Until that's corrected, you may continue seeing delivery issues from their domain. Feel free to forward this along to Christine at The Gentry Law Firm so she can pass it to her IT contact. Let me know if you have any other questions! Frank Drewett Ambitions Consulting Group ![\[image\]](https://na.myconnectwise.net/v4_6_release/api/newinlineimages/ambitionscg/07ab51be-01dc-45cc-9f4e-8d06b39ccb56/1c7649cc-f5e3-4ac9-b3ea-ed734c438ef3) https://mxtoolbox.com/emailhealth/jgentrylaw.com/ | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 4 | 37329 | BMS | AIAM | fdrewett | 3/24 | 11:20 am | 11:25 am | 0.08 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 3/23 | Help Desk 2.1 | Billed | -Closed | 71682 | AMR - New vibration sensor for the mill | 0 | Called and left a message for Richard to see if the parts are in | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 5 | 37387 | BMS | IC | fdrewett | 3/24 | 6:00 pm | 8:30 pm | 2.50 | 2.50 | 0 | 312.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 68298 | Server & User Cal | 0 | Migrated shared folders from **insightpdc** to **insightappsvr**. Moved data to new server, updated NTFS and share permissions to match previous configuration. Updated Group Policy \(Drive Maps GPO\) to reflect new server path using Replace action to ensure clean re-mapping on next login. Tested mapped drives using AD user account — drives mapped correctly to new server paths. Migration confirmed successful. | 0 | |||||||
| 6 | 37353 | BMS | TSSNM | rclingan | 3/24 | 8:05 am | 8:50 am | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72925 | New voicemail from (505) 830-2530 | 0 | initial setup of desktop to replace kimi machine wipe and reload gary old desktop | 0 | |||||||
| 7 | 37352 | BMS | TSSNM | rclingan | 3/24 | 8:50 am | 9:03 am | 0.22 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72925 | New voicemail from (505) 830-2530 | 0 | travel client site | 1 | Warnings: Notes: Notes contain 'travel', work type not travel | Notes: Notes contain 'travel', work type not travel | |||||
| 8 | 37351 | BMS | TSSNM | rclingan | 3/24 | 9:03 am | 10:30 am | 1.45 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72925 | New voicemail from (505) 830-2530 | 0 | install new desktop for kimi to replace windows 10 machine that cannot upgrade to windows 11 this also solved issues she has been having with outlook classic not working on old pc updated software installed printers installed office and verify outlook install cyrious transfer data from old machine setup share drives | 0 | |||||||
| 9 | 37349 | BMS | IC | rclingan | 3/24 | 10:30 am | 10:43 am | 0.22 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72400 | Desktop For project manager | 0 | Travel to client site | 0 | |||||||
| 10 | 37348 | BMS | IC | rclingan | 3/24 | 10:43 am | 11:25 am | 0.70 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72400 | Desktop For project manager | 0 | dropoff desktop for new project manager looked at issue for a-4011 which is open in ticket #72923 fixed teams permissions issues and camera and microphone issues | 0 | |||||||
| 11 | 37343 | BMS | TN | rclingan | 3/24 | 12:18 pm | 12:31 pm | 0.22 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72997 | Evolution group site walk | 0 | travel to site | 0 | |||||||
| 12 | 37344 | BMS | TN | rclingan | 3/24 | 12:31 pm | 1:15 pm | 0.73 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72997 | Evolution group site walk | 0 | walk location and view all 4 network closets main data feed in first building that pipes out to 3 other buildings each building has intermediary data feed that distributes wiring from there. | 0 | |||||||
| 13 | 37340 | BMS | HH | rclingan | 3/24 | 1:31 pm | 1:48 pm | 0.28 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72995 | locked out of famcare | 0 | unlocked account reset password ensured user was able to sign in successfully | 0 | |||||||
| 14 | 37678 | BMS | HH | rclingan | 3/24 | 2:52 pm | 3:05 pm | 0.22 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | 1 | Errors: Notes: Missing notes, work type not travel | Notes: Missing notes, work type not travel | ||||||
| 15 | 37679 | BMS | HH | rclingan | 3/24 | 3:05 pm | 4:24 pm | 1.32 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | Onsite setup of router and work with comcast to verify static ip address and new network connectivity. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Notes | Missing notes, work type not travel | 1 |
| Total | 1 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 1 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 2 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'NoCharge' | 1 |
| Notes | Notes longer than 500 characters | 1 |
| Total | 2 | |