Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:24:00 pm took 0.49 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 3/10/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/9 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 13)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 36346 | BMS | IC | fdrewett | 3/10 | 7:30 am | 8:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71642 | URGENT! Fake domain created to impersonate Insight Construction | 0 | took a look at the security settings in M365 and called Lisa to talk through the plan. Handed off to Ryan | 0 | |||||||
| 2 | 36355 | BMS | PPT | fdrewett | 3/10 | 9:30 am | 10:00 am | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71612 | Replace Phone - Celeste Office ext 207 | 0 | travel time | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 3 | 36351 | BMS | PPT | fdrewett | 3/10 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71612 | Replace Phone - Celeste Office ext 207 | with Marc - marking not billable for my time | 0 | Onsite - replaced the handset for ext 207 and configured the scan destinations on the printer in Celeste's Office. 1 LL scans and a Secure scans folder in HR | 2 | Notices: Bill: Status = 'NoCharge', Int Notes: Internal notes | Bill: Status = 'NoCharge', Int Notes: Internal notes | ||||
| 4 | 36391 | BMS | AIAM | fdrewett | 3/10 | 1:00 pm | 1:30 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71682 | AMR - New vibration sensor for the mill | 0 | Call with Richard. going over what needs to be done and the timeline. The device was shipped and will be in next week | 0 | |||||||
| 5 | 36392 | BMS | AIAM | fdrewett | 3/10 | 3:00 pm | 3:30 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71682 | AMR - New vibration sensor for the mill | 0 | Did a little research on the device getting connected to the network Dodge x2000 gateway and called Richard back. This device needs to be installed within Bluetooth / Wi-Fi range of the sensors. not in the PLC cabinet [MN7006-X2000-Gateway-Plug-and-Play.pdf](https://assets.dodgeindustrial.com/m/6b841e67a9a295cd/original/MN7006-X2000-Gateway-Plug-and-Play.pdf) | 0 | |||||||
| 6 | 36410 | BMS | SVC | fdrewett | 3/10 | 3:30 pm | 4:15 pm | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71691 | Medicare Connectivity Questions | 0 | Reviewed CMS HETS Trading Partner Agreement \(TPA\) Appendix C – Connectivity with client. Investigated connectivity options \(Extranet vs. Internet\), X.509 digital certificate requirements, and how HETS connectivity relates to client's M365 environment. Researched client's practice management software \(CrystalPM\) and determined that CrystalPM uses Trizetto as its clearinghouse for 270/271 Medicare eligibility transactions. Trizetto is already an established HETS trading partner and handles HETS connectivity on the client's behalf — meaning a direct HETS TPA is likely not required for their current setup. Advised client to verify with the party who initiated the TPA request \(CMS, consultant, or other\) to confirm whether a direct connection is actually needed before proceeding with obtaining an X.509 certificate or submitting this form. Provided MCARE Help Desk contact \(866-324-7315\) for follow-up. Time: 0.75 hrs | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 7 | 36412 | BMS | PPT | fdrewett | 3/10 | 8:30 pm | 8:31 pm | 0.02 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71690 | My Computer Screen | 0 | Hi Loraine! I'll reach out in the morning and we can take a look at it Thanks! | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 8 | 36352 | BMS | PPT | mleasure | 3/10 | 9:28 am | 10:02 am | 0.57 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71612 | Replace Phone - Celeste Office ext 207 | 0 | Packed up and drove onsite | 0 | |||||||
| 9 | 36353 | BMS | PPT | mleasure | 3/10 | 10:03 am | 11:03 am | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71612 | Replace Phone - Celeste Office ext 207 | 0 | Worked with Frank to diagnose the phone. Replaced phone cable. Helped with Scanning issue. Took pictures and notes of server closet and all printers | 0 | |||||||
| 10 | 36363 | BMS | PPT | mleasure | 3/10 | 11:36 am | 11:58 am | 0.37 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71612 | Replace Phone - Celeste Office ext 207 | 0 | Added site photos to ITGlue | 0 | |||||||
| 11 | 36292 | BMS | IC | rclingan | 3/10 | 8:05 am | 8:35 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71642 | URGENT! Fake domain created to impersonate Insight Construction | 0 | Verified SPF DKIM and DMARC records for the domain, all are good set to quarantine any messages that fail. added INKY entry to block the domain spoke to lisa about the information they use to impersonate being readily available on the insight construction website and a few google searches from there. | 0 | |||||||
| 12 | 36323 | BMS | BMS | rclingan | 3/10 | 8:43 am | 8:58 am | 0.25 | 0.30 | 0 | 52.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | WrittenOff | -Closed | 71647 | Re: Google Meets premium | 0 | look at options for google meet premium better options exist through zoom or teams to provide this function in the short term as we move away from google. | 3 | Errors: Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS'; Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS' | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | ||||
| 13 | 36328 | BMS | MEC | rclingan | 3/10 | 9:01 am | 9:13 am | 0.20 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71557 | 5 new desktop setups | 0 | travel to miller office | 1 | Notices: Work Type: Multiple travel entries for tech, date, company | Work Type: Multiple travel entries for tech, date, company | |||||
| 14 | 36332 | BMS | MEC | rclingan | 3/10 | 9:13 am | 9:56 am | 0.72 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71557 | 5 new desktop setups | 0 | onsite work to fix autocad issues by creating user accounts for each person and assigning the licenses accordingly sign out of jana account and into each user account | 0 | |||||||
| 15 | 36333 | BMS | MEC | rclingan | 3/10 | 9:56 am | 10:10 am | 0.23 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71557 | 5 new desktop setups | 0 | return travel to atg office | 2 | Warnings: Notes: Duplicate notes; Notices: Work Type: Multiple travel entries for tech, date, company | Notes: Duplicate notes | Work Type: Multiple travel entries for tech, date, company | ||||
| 16 | 36327 | BMS | BMS | rclingan | 3/10 | 10:10 am | 10:31 am | 0.35 | 0.40 | 0 | 70.00 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | WrittenOff | -Closed | 71647 | Re: Google Meets premium | 0 | setup zoom workplace account and add bug as a user assign license to bug account | 3 | Errors: Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS'; Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Billed: Billed time not rounded to 15 minutes, Company: Company = 'BMS' | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | ||||
| 17 | 36339 | BMS | HH | rclingan | 3/10 | 10:31 am | 11:13 am | 0.70 | 0.70 | 0 | 122.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | BilledAgreement | -Closed | 71648 | 2 new tablets | 0 | finish setup of tablets in mdm | 1 | Errors: Billed: Billed time not rounded to 15 minutes | Billed: Billed time not rounded to 15 minutes | |||||
| 18 | 36340 | BMS | IC | rclingan | 3/10 | 10:45 am | 10:50 am | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71662 | New user setup | 0 | create ad user for crystal kent check a-4011 it is offline - notified client to turn machine on for further setup | 0 | |||||||
| 19 | 36359 | BMS | IC | rclingan | 3/10 | 11:13 am | 11:50 am | 0.62 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71662 | New user setup | 0 | setup user on computer and ensure computer is up to date and running smoothly as it has been offline for ~45 days. | 0 | |||||||
| 20 | 36381 | BMS | IC | rclingan | 3/10 | 1:22 pm | 1:44 pm | 0.37 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71673 | Wiring for New Building | 0 | travel to insight 628 industrial | 1 | Notices: Work Type: Multiple travel entries for tech, date, company | Work Type: Multiple travel entries for tech, date, company | |||||
| 21 | 36384 | BMS | IC | rclingan | 3/10 | 1:44 pm | 2:01 pm | 0.28 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71673 | Wiring for New Building | 0 | site walk with angelo to double check low voltage needs and discuss the options and needs. * drywall is already in all the way to ceiling - able to make holes as needed and they will patch * 4 upstairs offices 3 downstairs and a conference room * will need to pass cable through the floor above network rack total drops if 2 per office 19 | 0 | |||||||
| 22 | 36559 | BMS | IC | rclingan | 3/10 | 2:01 pm | 2:24 pm | 0.38 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71673 | Wiring for New Building | 0 | return travel to atg office | 2 | Warnings: Notes: Duplicate notes; Notices: Work Type: Multiple travel entries for tech, date, company | Notes: Duplicate notes | Work Type: Multiple travel entries for tech, date, company | ||||
| 23 | 36561 | BMS | HH | rclingan | 3/10 | 2:49 pm | 3:04 pm | 0.25 | 0.25 | 0 | 37.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | travel to heading home main office for meeting | 1 | Warnings: Notes: Notes contain 'travel', work type not travel | Notes: Notes contain 'travel', work type not travel | |||||
| 24 | 36562 | BMS | HH | rclingan | 3/10 | 3:04 pm | 4:05 pm | 1.02 | 1.25 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | meeting discussing the transition created a few spreadsheets to track the migration specifically of users and shared drives | 0 | |||||||
| 25 | 36563 | BMS | HH | rclingan | 3/10 | 4:05 pm | 4:21 pm | 0.27 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | travel back to atg office | 1 | Warnings: Notes: Notes contain 'travel', work type not travel | Notes: Notes contain 'travel', work type not travel |
Legend:
(hover over fields for details)
Errors
| Field | Message | Count |
|---|---|---|
| Billed | Billed time not rounded to 15 minutes | 3 |
| Company | Company = 'BMS' | 2 |
| Total | 5 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not admin, correspondence or sales | 2 |
| Notes | Duplicate notes | 2 |
| Notes | Notes contain 'travel', work type not travel | 2 |
| Total | 6 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'NoCharge' | 3 |
| Int Notes | Internal notes | 1 |
| Notes | Notes longer than 500 characters | 1 |
| Work Type | Multiple travel entries for tech, date, company | 4 |
| Total | 9 | |