Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:20:27 pm took 0.30 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 3/9/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/9 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 4)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 36239 | BMS | NMLGL | dlovato | 3/9 | 3:13 pm | 3:40 pm | 0.45 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk | Billed | -Closed | SLA - Resolved | 71633 | NMLGL eDiscovery | 0 | * Discussion with Ryan * A PDF was combined from ~130 emails which is currently unable to be saved due to size * Going to discuss further with client to see if an eDiscovery solution is required for this specific project as well as for future cases | 0 | |||||||
| 2 | 36191 | BMS | OMNI | fdrewett | 3/9 | 9:30 am | 10:00 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71609 | JY Recycling Issues | 0 | Call with Brandon They are having the following issues but we will need to wait for their internet to come back up before we take a look. He will call when it is ready for us to jump in and take a look. - Cashier - mugshot camera not working. - Scale - camera and printer not working. The EOD time is set to 5pm and they are still open some days at 5 -- need to move it to 6pm | 0 | |||||||
| 3 | 36186 | BMS | AIAM | fdrewett | 3/9 | 10:00 am | 10:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71608 | Sal unable to remote into JT Cashier | 0 | Worked with Steven on getting the server powered back on and ezcash started back up | 0 | |||||||
| 4 | 36217 | BMS | OMNI | fdrewett | 3/9 | 12:30 pm | 12:45 pm | 0.25 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71609 | JY Recycling Issues | 0 | Dan called checking in about JY - Let him know that their internet is still down and we are enable to take a look at anything until it comes back up. | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 5 | 36218 | BMS | OMNI | fdrewett | 3/9 | 2:00 pm | 2:30 pm | 0.50 | 0.50 | 0 | 62.50 | Correspondence NC | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71609 | JY Recycling Issues | 0 | spoke to Brandon and the internet is still down. called Dan and let him know that we are still on hold | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 6 | 36235 | BMS | OMNI | fdrewett | 3/9 | 2:30 pm | 3:45 pm | 1.25 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71558 | PHPStorm Activation for Glenn | 0 | Worked with Glenn and Kevin to sort out what email accounts are used for each of the devs phpstorm accounts. Once the accounts were figured out found that Glenn was in "Offline mode" and needed to be signed back in | 0 | |||||||
| 7 | 36247 | BMS | MEC | fdrewett | 3/9 | 4:00 pm | 5:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71557 | 5 new desktop setups | 0 | installed and activated Culvert Master and Flow Master. Installed Google Earth Pro and Copied over the settings from the old pc. Tested and we are good. | 0 | |||||||
| 8 | 36243 | BMS | MEC | mleasure | 3/9 | 3:31 pm | 4:06 pm | 0.58 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71557 | 5 new desktop setups | 0 | Helped install Acrobat on Jana's PC A-4815 | 0 | |||||||
| 9 | 36173 | BMS | JGCPA | rclingan | 3/9 | 9:01 am | 9:06 am | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71584 | OMG Bookkeeping | 0 | Hi Amy, when we migrated emails you would have lost access to everything in your old one drive as this wasnt migrated. We still have access to these files but looking at your onedrive there was about 8gb of data in there. Can I get on your computer and start the process of moving these back onto your machine? | 0 | |||||||
| 10 | 36177 | BMS | HH | rclingan | 3/9 | 9:20 am | 9:25 am | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | BilledAgreement | -Closed | 71600 | George Lucero | 0 | user has been deleted. | 0 | |||||||
| 11 | 36185 | BMS | IC | rclingan | 3/9 | 9:50 am | 10:05 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71607 | CNC | Alphacam remote machine inaccessible | 0 | remote in and check issues * dns is resolving a-4360 at .63 instead of .124 * check server and see that dns is set at .63 for host * update dns * flush dns on tiffany machine and she is able to remote in | 0 | |||||||
| 12 | 36188 | BMS | HH | rclingan | 3/9 | 10:00 am | 10:20 am | 0.33 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | BilledAgreement | -Closed | 71610 | Comcast review of locations and plans | 0 | meeting with Olivia Comcast account rep she is going to update contracts for the two current locations and give us best pricing. asked about annex location as a possibility. | 0 | |||||||
| 13 | 36209 | BMS | HH | rclingan | 3/9 | 10:20 am | 12:11 pm | 1.85 | 2.00 | 0 | 300.00 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Testing of intune NinjaRMM integration create integration for client inside of ninja check that agent deploys successfully 2 firefox applications after ninja application install runs, Firefox from entra deployment Mozilla Firefox (x64 en-us) from ninja Baseline Security Policy Testing Pin set too secure.. 14 character minimum changed to 6 bitlocker will not enable by default with additional discs mounted to computer (usb, cd drives etc) Local admin password policy shows all success but no local policy on computer inside of entra Create Bitlocker Policy for drive encryption require bitlocker for all os and fixed data drives on company owned devices store bitlocker keys to entra id | require before encryption test bitlocker policy on vm and ensure it is working. add additional drive to VM and create new simple volume to ensure it encrypts with bitlocker according to policy Create Onedrive Known Folder Move policy setup policy to enable and configure onedrive to sync document desktop and pictures set to use onedrive files on demand to conserve disk space disable tutorial the appears at the end of onedrive setup | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 14 | 36210 | BMS | JGCPA | rclingan | 3/9 | 12:11 pm | 12:46 pm | 0.58 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71621 | Angelica Continued memory issues | 0 | remote in to machine and check event viewer main two events that keep popping are 5719 netlogon and the **Event ID 7038 - Service Control Manager** is saying the **WerSvc \(Windows Error Reporting Service\)** failed to log on as NT AUTHORITY\\SYSTEM due to "not enough memory resources." fixed dns issue and ran sfc and dism user is going to check and see if error continues to appear | 0 | |||||||
| 15 | 36211 | BMS | HH | rclingan | 3/9 | 12:49 pm | 1:24 pm | 0.58 | 0.75 | 0 | 112.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work on bloatware removal policy removed ms news, xbox, solitaire, and other bloatware tested policy on vm successfully work on printer deployment policy | 0 | |||||||
| 16 | 36244 | BMS | NMLGL | rclingan | 3/9 | 3:13 pm | 3:40 pm | 0.45 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk | Billed | -Closed | SLA - Resolved | 71633 | NMLGL eDiscovery | 0 | looked at adobe doc and tried to save as pdf locally and print to pdf locally but document is just hanging. discussed possible ediscovery services with dan send email requesting meeting with client to go over ediscovery solutions | 0 | |||||||
| 17 | 36297 | BMS | HH | rclingan | 3/9 | 3:40 pm | 5:00 pm | 1.33 | 1.40 | 0 | 245.00 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | BilledAgreement | -Closed | 71648 | 2 new tablets | 0 | worked on removing devices from samsung knox build MDM profile for tablets create users for tablets in mdm and gmail | 1 | Errors: Billed: Billed time not rounded to 15 minutes | Billed: Billed time not rounded to 15 minutes |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Billed | Billed time not rounded to 15 minutes | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'NoCharge' | 2 |
| Notes | Notes longer than 500 characters | 1 |
| Total | 3 | |