Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:19:07 pm took 0.40 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 2/4/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 2/2 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
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| 1 | 34765 | BMS | PPT | fdrewett | 2/4 | 8:30 am | 9:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68408 | Two new hires | 0 | The new user accounts are created for both the server and gmail. Google emailed the new employees the instructions to set the passwords for the email accounts and the server logins are the standard Paradigm123! passwords that they will need to change during onboarding. Thanks! Frank | 1 | Notices: Notes: Possible exposed credentials | Notes: Possible exposed credentials | |||||
| 2 | 34764 | BMS | JGCPA | mleasure | 2/4 | 8:00 am | 9:11 am | 1.18 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 67564 | Email Migration | 0 | Good morning Jennifer, I wanted to provide an update and outline our recommended next steps after reviewing everything internally. Frank, Ryan, and I have been discussing the current email setup, and based on what we’re seeing, we feel the cleanest and most reliable long-term solution is to \*\*consolidate the necessary mailboxes from the Robert Clark email environment into your newer Jennifer Griffith Microsoft 365 environment\*\*. This approach allows us to: \* Move staff mailboxes into a single, cleaner tenant going forward \* Reduce confusion from having multiple inboxes \* Improve reliability and manageability long term Importantly, \*\*Robert’s mailbox would also be moved\*\*, but he would \*\*continue using his @robertclarkcpa.com address\*\* as he does today. Once everything is in one environment, that domain can also be used as an \*\*alias\*\* where appropriate, so there is no loss of continuity for clients or contacts. As a separate but related update, we’ve also \*\*resolved the email deliverability issue\*\* you mentioned earlier. DKIM has now been properly configured for `jennifergriffithcpa.com`, which should significantly reduce emails being flagged as spam by recipients. Before moving forward with any mailbox changes, we wanted to confirm that this consolidation plan aligns with your expectations. Once we have your approval, we can coordinate the timing and walk through the process so there are no surprises. Please let us know if you’d like to proceed this way or if you have any questions we can clarify. Best regards, Marc | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 3 | 34819 | BMS | JGCPA | mleasure | 2/4 | 3:38 pm | 4:19 pm | 0.68 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 67564 | Email Migration | 0 | Setup export to try and export PSTs to go to Crystal and her firm before migration. | 0 | |||||||
| 4 | 34803 | BMS | NMFFL | rclingan | 2/4 | 10:00 am | 10:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68588 | Elizabeth Laptop Reset | 0 | Start wipe of laptop after taking inventory of software to reinstall -Adobe -Box -Clio Drive -M365 -Chrome Onsite -Epson Scan Driver -Print driver -keyboard drivers? epomaker | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 5 | 34801 | BMS | AIAM | rclingan | 2/4 | 10:30 am | 11:15 am | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68601 | Pam and Paula PC Swap | 0 | Swap pam over and setup shares omni sage etc | 0 | |||||||
| 6 | 34799 | BMS | HH | rclingan | 2/4 | 11:30 am | 11:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | BilledAgreement | -Closed | 68602 | AdrianaS printer setup for AOC | 0 | setup printers for adriana | 0 | |||||||
| 7 | 34800 | BMS | AIAM | rclingan | 2/4 | 12:00 pm | 12:15 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68601 | Pam and Paula PC Swap | 0 | setup paula back on her pc | 0 | |||||||
| 8 | 34804 | BMS | NMFFL | rclingan | 2/4 | 12:15 pm | 12:30 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68588 | Elizabeth Laptop Reset | 0 | sign in and start updates add rmm agent to machine | 0 | |||||||
| 9 | 34805 | BMS | IC | rclingan | 2/4 | 12:30 pm | 12:45 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68603 | Carol's Access/Computer | 0 | scheduled for friday to move pcs around at main office and went through active users on server with courtney to clean up active users so we can reenable carols user. | 0 | |||||||
| 10 | 34806 | BMS | IC | rclingan | 2/4 | 12:45 pm | 1:00 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68298 | Server & User Cal | 0 | host has only 3gb ram free currently with vms as configured. we need to scale this back on the dc and app server so that we can create a new vm to build the new DC to migrate to. | 0 | |||||||
| 11 | 34817 | BMS | NMFFL | rclingan | 2/4 | 1:30 pm | 2:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | Billed | -Closed | 68588 | Elizabeth Laptop Reset | 0 | Finish installing apps and setup still need to transfer browser data, and downloads need to sign in to apps other than office need to setup print and scan drivers | 0 |
Legend:
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Warnings
| Field | Message | Count |
|---|---|---|
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Notes | Notes longer than 500 characters | 1 |
| Notes | Possible exposed credentials | 1 |
| Total | 2 | |