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Territory: BMS Dates: 7/1/26 to 7/31/26 Company: SVC [x] Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet:  6/29 7/6 7/13 7/20 7/27  [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43190 BMS SVC rclingan 7/28 11:15 am 11:59 am 0.73 0.75 0 93.75 Remote Standard Technician Billable 7/27 Help Desk 2.1 Open In Progress 78804 Nob Hill Network Setup and NAS Quote 0 setup nas share drive for optos, encrypted - document encryption key in itglue send evie nas credentials for optos set dhcp reservations for devices in unifi set stp on switch check connections and logs for flapping devices. - rock solid connections since final installation in rack. only one new device connection on wired. no devices disconnected. 0
2 43243 BMS SVC rclingan 7/29 8:45 am 9:15 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/27 Help Desk 2.1 Open In Progress 78804 Nob Hill Network Setup and NAS Quote 0 fix issues with 4978 and 4975 dns was causing the computers to not connect to domain and shared resources. 0
3 43297 BMS SVC rclingan 7/30 11:45 am 12:00 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 79355 New OCT machine 0 fix database issues on two machines 0

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