Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:50:14 pm took 0.46 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « May 2026 » Company: SVC [x] Ticket: 75304 [x] User: all Type: all Role: all Bill: all Timesheet: all 4/27 5/4 5/11 5/18 5/25 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (5 of 5)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 40805 | BMS | SVC | fdrewett | 5/27 | 2:00 pm | 3:00 pm | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | DoNotBill | 5/25 | Help Desk 2.1 | WrittenOff | -Closed | 75304 | Quote for new desktop PC | Letting Gabe bill for this one. | 1 | 7/26 CS marked as Do Not Bill per Frank | Steps taken: * Arrived onsite * Setup kiosk workstation with Frank and confirmed two other computers were accessible in ninja * Assisted with scanning issue Next Steps: * Notes and time entry | 5 | Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales, Notes: Duplicate notes; Notices: Bill: Status = 'DoNotBill', work type not correspondence or sales, Int Notes: Internal notes | Work Type: No travel entry found for onsite (based on tech, date, company) | Entry Status: Status = 'WrittenOff', work type not correspondence or sales, Notes: Duplicate notes | Bill: Status = 'DoNotBill', work type not correspondence or sales, Int Notes: Internal notes | |
| 2 | 40438 | BMS | SVC | ggonzales | 5/21 | 9:35 am | 9:45 am | 0.17 | 0.25 | 0 | 31.25 | Admin | Standard Technician | DoNotBill | 5/18 | Help Desk 2.1 | WrittenOff | -Closed | 75304 | Quote for new desktop PC | 1 | 7/30 fixed 'IDK' work type (best guess; not reviewed w/ GG or FD) | Steps taken: * Ticket review with Team * Scheduled time for work Next Steps: * Provision steps and get Rmm on the devices for deployment | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not correspondence or sales | Entry Status: Status = 'WrittenOff', work type not correspondence or sales | Bill: Status = 'DoNotBill', work type not correspondence or sales | |||
| 3 | 40670 | BMS | SVC | ggonzales | 5/27 | 1:43 pm | 2:02 pm | 0.32 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 75304 | Quote for new desktop PC | 0 | Travel time for onsite visit. | 0 | |||||||
| 4 | 40671 | BMS | SVC | ggonzales | 5/27 | 2:02 pm | 3:09 pm | 1.12 | 1.25 | 0 | 156.25 | Onsite | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 75304 | Quote for new desktop PC | 1 | 7/26 CS duplicate notes not an issue here | Steps taken: * Arrived onsite * Setup kiosk workstation with Frank and confirmed two other computers were accessible in ninja * Assisted with scanning issue Next Steps: * Notes and time entry | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | ||||
| 5 | 40672 | BMS | SVC | ggonzales | 5/27 | 3:26 pm | 3:57 pm | 0.52 | 0.75 | 0 | 93.75 | Admin | Standard Technician | DoNotBill | 5/25 | Help Desk 2.1 | WrittenOff | -Closed | 75304 | Quote for new desktop PC | 1 | 7/30 fixed 'IDK' work type (best guess; not reviewed w/ GG or FD) | Steps taken: * Created ticket from an onsite request * Notes and time entry Next Steps: | 2 | Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not correspondence or sales | Entry Status: Status = 'WrittenOff', work type not correspondence or sales | Bill: Status = 'DoNotBill', work type not correspondence or sales | |||
| 6 | 40579 | BMS | SVC | rclingan | 5/22 | 11:48 am | 2:00 pm | 2.20 | 2.25 | 0 | 281.25 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75304 | Quote for new desktop PC | 0 | unbox and begin provisioning of desktops | 0 | |||||||
| 7 | 40578 | BMS | SVC | rclingan | 5/26 | 8:00 am | 10:00 am | 2.00 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 75304 | Quote for new desktop PC | 1 | 7/26 CS notes containing "onsite" not an issue here | setup desktops remotely prepare desktops to be domain joined onsite | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) |
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 7.50 | 75304 | SVC | Quote for new desktop PC |
Errors
| Field | Message | Count |
|---|---|---|
| Work Type | No travel entry found for onsite (based on tech, date, company) | 1 |
| Total | 1 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not correspondence or sales | 3 |
| Notes | Duplicate notes | 2 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 6 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not correspondence or sales | 3 |
| Int Notes | Internal notes | 1 |
| Total | 4 | |