Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 9:39:48 pm took 0.69 seconds version: b85cbb8 helpers: v2

Territory: BMS Month: « Apr 2026 » Company: SVC [x] Ticket: all User: all Type: Remote [x] Role: all Bill: all Timesheet: all  3/30 4/6 4/13 4/20 4/27 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 38095 BMS SVC fdrewett 4/2 12:00 pm 12:30 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 3/30 Help Desk 2.1 Billed -Closed 73593 OBS is having trouble with the RDS Server 0 Remoted in and restarted the remote desktop server. Called and left a message for the OBS people 0
2 37922 BMS SVC rclingan 4/1 8:30 am 8:45 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 3/30 Help Desk 2.1 Billed -Closed 73557 Evie issue with nob hill printer on laptop 0 worked with evie to fix connection to nob hill printer verified that it is printing without errors now 0
3 38182 BMS SVC rclingan 4/6 11:34 am 11:49 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 4/6 Help Desk 2.1 Billed -Closed 73822 new dr email address 0 created new email for new doctor and sent encrypted email with credentials to cindy and evie 0
4 38428 BMS SVC rclingan 4/9 10:53 am 11:20 am 0.45 0.50 0 62.50 Remote Standard Technician Billable 4/6 Help Desk 2.1 Billed -Closed 74027 New Dr setup 0 Setup ad user for new doctor setup account on computer setup outlook ensured all review software opens properly with the databases. we need to schedule some time to get her on all the other doctor workstations. 0
5 38844 BMS SVC rclingan 4/16 8:00 am 8:20 am 0.33 0.50 0 62.50 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74027 New Dr setup 0 checked doctor computers at heights to ensure they are setup with catherine credentials and email. 0
6 38845 BMS SVC rclingan 4/16 8:20 am 9:00 am 0.67 0.75 0 93.75 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74300 iPads for patient check in 0 Researched Ipad signature capture app, it still exists at 19.99 found crystalPM pdf on application setup for windows side [Help Center - Signature Pad's](https://help.crystalpm.com/hardware/signature-pads#h.xe7dk5opxxw) called support for verification on if this application is still supported and for any necessary requirements - awaiting callback discuss options with frank between topaz signature pad and the ipad both have their own difficulties and challenges, we need to await crystal callback for updated information before making a decision. 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters
7 38858 BMS SVC rclingan 4/16 9:55 am 10:14 am 0.32 0.50 0 62.50 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74378 HFA review not working on all machines 0 worked with evie to determine the cause of the issue being a cord unplugged from the machine. once ethernet was restored the machines reconnected with no issues. 0

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Notes  Notes longer than 500 characters  1
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38845 - rclingan - 4/16 8:20 am - 74300 - iPads for patient check in
Notes longer than 500 characters