Home»Time Entries Audit loading ... generated 8/7/2026 at 1:32:58 pm took 1.17 seconds version: 5436fa4 helpers: v2
Territory: BMS Dates: 7/1/26 to 7/31/26 Company: SVC [x] Ticket: all User: all Type: Onsite [x] Role: all Bill: all Timesheet: all 6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: all Ticket Status: all Issue: Audit incomplete [x] [reset] Progress: 0% (0 of 2)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43193 | BMS | SVC | ggonzales | 7/27 | 10:25 am | 3:02 pm | 4.62 | 4.75 | 0 | 593.75 | Onsite | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | In Progress | 78804 | Nob Hill Network Setup and NAS Quote | 0 | 8/6 CS notes containing "travel" not an issue here, ASK FD - SOP for leave/return to client | Steps taken: * Arrived onsite and began work in network rack * Mounting hardware to wall * Travel to hardware store * Confirmed everything was back online and operational Next Steps: * Notes and time entry | 3 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Notes contain 'travel', work type not travel | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Notes: Notes contain 'travel', work type not travel | |||
| 2 | 43061 | BMS | SVC | jirwin | 7/23 | 11:10 am | 1:05 pm | 1.92 | 2.00 | 0 | 250.00 | Onsite | Standard Technician | DoNotBill | 7/20 | Help Desk 2.1 | PendingApproval | -Closed | 79718 | Fax to SMB Share | 0 | 8/6 CS ASK FD - SOP for shadow/training (new work type?) | Shadow/Training - Jason -- Before going onsite, Frank noted that the administrator user on the address book for the printer needs to have the domain added. -- Added the domain as svc\\administrator. Tested fax and fax was sent successfully, but the fax isn't getting received into the share drive folder. -- Tested doing administrator@svc for the user and fax is failing. -- Checking share drive path in the printer's address book for the Fax - Heights contact and everything is correct. Tried different formatting for the share drive path. -- Tested multiple faxes and the fax is now failing. -- Tested mapping the share drive on a computer with the administrator user and the drive mapped. Credentials are correct. -- Checking permissions and domain admins have permission to the share drive. Explicitly added svc/administrator as having full permissions to the folder. -- Jason tested a fax to Canon's fax test and the confirmation came through to the share drive. -- Evie is going to watch for faxes to come through and let us know if it is working. -- Closing ticket. | 4 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Notes: Notes longer than 500 characters | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Notes: Notes longer than 500 characters |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 2 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 2 |
| Total | 4 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not admin, correspondence or sales | 1 |
| Notes | Notes longer than 500 characters | 1 |
| Total | 2 | |