Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:39:31 pm took 0.30 seconds version: b85cbb8 helpers: v1

Territory: BMS Date: 6/16/26 [x] Company: SVC [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  6/15 Board: all Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 41450 BMS SVC fdrewett 6/16 1:30 pm 2:00 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 6/15 Help Desk 2.1 Billed -Closed 77030 PCC access for Felicity 0 Call with Felicity ∙ Frank Drewett called ∙ 3:58 June 16, 2026, 2:07 PM Call summary ∙ Frank and Felicity discuss setting up a shared mailbox \(pcc@sandiavision.com\). ∙ Felicity is experiencing issues with Outlook, including junk mail not displaying properly after a recent setup change. ∙ Frank suggests restarting Outlook to resolve the issue. ∙ They confirm that they can now see the PCC mailbox and check its contents together. 0
2 41446 BMS SVC fdrewett 6/16 2:08 pm 2:10 pm 0.03 0.25 0 31.25 Correspondence NC Standard Technician DoNotBill 6/15 Help Desk 2.1 WrittenOff -Closed 76236 OBS remote billers are reporting that their RDP sessions to SVC-RDP01 are slow and choppy 0 Hello Meg, Just wanted to follow up on this with you. Is your team still having issues? Thanks! Frank 505-386-0123 0
3 41437 BMS SVC rclingan 6/16 11:45 am 12:00 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 6/15 Help Desk 2.1 Billed -Closed 75304 Quote for new desktop PC 0 moved some of Joaquin quick access folders and pinned them in the windows file explorer. 0
4 41460 BMS SVC rclingan 6/16 2:00 pm 3:19 pm 1.32 1.50 0 187.50 Remote Standard Technician Billable 6/15 Help Desk 2.1 Billed -Closed 77028 Weave support request 0 worked with evie and weave support on the server weave support to follow up 0

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