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Territory: BMS Date: 5/19/26 [x] Company: SVC [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  5/18 Board: all Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 40301 BMS SVC rclingan 5/19 8:52 am 9:08 am 0.27 0.50 0 62.50 Remote Standard Technician Billable 5/18 Help Desk 2.1 Billed -Closed 75815 A-4449 Crystal PM not opening 0 Worked with Evie to troubleshoot crystalPM issues, it was showing invalid code for the software. restarted computer and pulled new version of code from server by reopening application and ensuring it downloads and installs fully. 0
2 40370 BMS SVC rclingan 5/19 1:08 pm 1:38 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 5/18 Help Desk 2.1 Billed -Closed 75882 Issues with crystal after update for some machines 0 Fix issues with machine not updating crystal due to windows defender false positive flag on crystal updater. 0
3 40369 BMS SVC rclingan 5/19 3:45 pm 5:00 pm 1.25 1.25 0 156.25 Remote Standard Technician Billable 5/18 Help Desk 2.1 Billed -Closed 75855 Crystal PM upload error 0 work with crystal to repair database after power outage caused database corruptions. 0

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