Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:40:07 pm took 0.63 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Aug 2026 Company: PPT [x] Ticket: all User: all Type: all Role: Standard Technician [x] Bill: all Timesheet: all 8/3 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43448 | BMS | PPT | fdrewett | 8/3 | 11:15 am | 11:21 am | 0.10 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 79797 | Ian Ruybalid | 0 | Call with \(505\) 861-1200 ∙ Frank Drewett called ∙ 2:10 August 3, 2026, 11:21 AM Call summary ∙ Frank Drewett called Paradigm Physical Therapy to speak with Ian regarding trouble with his Google account. ∙ Ian is currently in an evaluation and will return Frank's call afterward. ∙ Frank's contact number is \(505\) 386-0123. Next steps ∙ Ian: return Frank's call \(due: after evaluation\) Summary powered by Quo AI | 0 | |||||||
| 2 | 43539 | BMS | PPT | jirwin | 8/5 | 8:30 am | 8:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 80312 | New Employee access to server | 0 | Reset password to default password for Paradigm. Emailing client. | 0 | |||||||
| 3 | 43540 | BMS | PPT | jirwin | 8/5 | 8:57 am | 8:59 am | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 80312 | New Employee access to server | 0 | Hello Peter! Shelby is an active user and I did have to reset her password to the default: Paradigm123! Once Shelby logs in, it will ask for her to change the password. | 1 | Notices: Notes: Possible exposed credentials | Notes: Possible exposed credentials | |||||
| 4 | 43541 | BMS | PPT | jirwin | 8/5 | 9:00 am | 9:15 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80315 | PTA Traveler | 0 | Created user and temp password | 0 | |||||||
| 5 | 43542 | BMS | PPT | jirwin | 8/5 | 9:05 am | 9:06 am | 0.02 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80315 | PTA Traveler | 0 | Good Morning, Celeste! I have created the user and set the temp password for Brittany Anderson \(Attached\) Let me know if you need anything additional! Thanks, Jason Irwin | 0 | |||||||
| 6 | 43551 | BMS | PPT | jirwin | 8/5 | 10:15 am | 10:45 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80367 | Re: Removing employee from server | 0 | Suspended user's email and updated the display name to reflect the suspension. | 0 | |||||||
| 7 | 43553 | BMS | PPT | jirwin | 8/5 | 10:52 am | 10:53 am | 0.02 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80367 | Re: Removing employee from server | 0 | Good Morning, Peter I have suspended the email for the user, Celeste Peters. Thanks, Jason Irwin | 0 | |||||||
| 8 | 43563 | BMS | PPT | jirwin | 8/5 | 12:00 pm | 12:15 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80379 | An email causing havoc | 0 | Steps taken: Remoted on and cleared the screen, deleted the offending mail, cleared cache and cookies from chrome. Next Steps: | 0 | |||||||
| 9 | 43658 | BMS | PPT | pnordlund | 8/7 | 2:15 pm | 2:17 pm | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | Scheduled | 80466 | New PTA hire | 0 | Good afternoon, Celeste, We will work on getting the new account created for you. I will make sure to send over the credentials once we have everything created on our end. I hope you have a great weekend! Regards, Payden Nordlund | 0 |
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Notices
| Field | Message | Count |
|---|---|---|
| Notes | Possible exposed credentials | 1 |
| Total | 1 | |