Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:19:09 pm took 0.46 seconds version: b85cbb8 helpers: v2

Territory: BMS Month: « Mar 2026 » Company: PPT [x] Ticket: all User: all Type: Remote [x] Role: all Bill: all Timesheet: all  3/2 3/9 3/16 3/23 3/30 Board: all Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 36426 BMS PPT dlovato 3/11 10:01 am 10:02 am 0.02 0.25 0 31.25 Remote Standard Technician Billable 3/9 Help Desk 2.1 Billed -Closed 71690 My Computer Screen 0 Hi Loraine, I was going to reach out to assist, but it looks like you got it worked out! Please reach out if this or any other issue pops up and we're more than happy to login with you to assist. 0
2 36125 BMS PPT fdrewett 3/3 9:00 am 10:00 am 1.00 1.00 0 125.00 Remote Standard Technician Billable 3/2 Help Desk 2.1 Billed -Closed 70167 Setting Up Celeste Contreras 0 Assisted Suzanne Atkinson with connecting to the correct company file. Identified that she had been working from a local copy saved to her desktop rather than the shared copy located on the server. Redirected her to the proper server-based file to ensure data integrity and consistency. 0
3 36105 BMS PPT fdrewett 3/6 2:15 pm 2:45 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 3/2 Help Desk 2.1 Billed -Closed 71549 Nicky's Desktop 0 worked with Loraine on getting access to the server and Nicole's email 0
4 36995 BMS PPT fdrewett 3/18 10:30 am 11:30 am 1.00 1.00 0 125.00 Remote Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 72498 LOS LUNAS - New Employee 0 Created the user in google and AD. Let Celeste know we are ready for Monday 0
5 37043 BMS PPT fdrewett 3/19 8:00 am 8:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 72768 Donald needs help with getting remote access from the Mac 0 Worked with Donald on getting the account recreated in Remote Desktop and tested 0
6 36363 BMS PPT mleasure 3/10 11:36 am 11:58 am 0.37 0.50 0 62.50 Remote Standard Technician Billable 3/9 Help Desk 2.1 Billed -Closed 71612 Replace Phone - Celeste Office ext 207 0 Added site photos to ITGlue 0
7 36080 BMS PPT rclingan 3/5 11:00 am 11:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 3/2 Help Desk 2.1 Billed -Closed 70757 Figure out celeste adobe 0 create adobe team account for paradigm under the google admin account 505it purchase adobe pro and adobe illustrator licenses and assign to celeste ensure she is able to install the programs successfully 0
8 36653 BMS PPT rclingan 3/13 12:24 pm 12:32 pm 0.13 0.25 0 31.25 Remote Standard Technician Billable 3/9 Help Desk 2.1 Billed -Closed 71823 Suzanne VPN Issues 0 Sent vpn credentials to suzanne via encrypted email. 0
9 37512 BMS PPT rclingan 3/26 10:52 am 11:13 am 0.35 0.50 0 62.50 Remote Standard Technician Billable 3/23 Help Desk 2.1 Billed -Closed 73273 QB issues for peter 0 ran qb database server manager to attempt to fix issues with file shares. let suzanne know to test. 0

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