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Territory: BMS Date: 4/16/26 [x] Company: PPT [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  4/13 Board: all Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 38896 BMS PPT fdrewett 4/16 6:30 am 7:00 am 0.50 1.00 0 25.00 Travel Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74325 Phones are having issues at Los Lunas and South Valley 0 drive to clients 0
2 38839 BMS PPT fdrewett 4/16 7:00 am 8:00 am 1.00 1.00 0 125.00 Onsite Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74325 Phones are having issues at Los Lunas and South Valley 0 i did not hear back from comcast yesterday. Headed onsite to check out the equipment. Rebooted the modem and router. Tested the modem with the router connected. Still issues. Called in to comcast and they are now reporting an outage. ETA 3pm 0

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