Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:38:25 pm took 0.85 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « May 2026 » Company: NMLGL [x] Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: all 4/27 5/4 5/11 5/18 5/25 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (2 of 2)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 39783 | BMS | NMLGL | rclingan | 5/5 | 1:33 pm | 1:36 pm | 0.05 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 74383 | A few issues at the Osuna NMLGL office | 1 | 7/26 CS notes containing "onsite" not an issue here | Can we schedule for 10AM or would a little later in the morning work better for you? One of us will come onsite to assist with these issues. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | ||||
| 2 | 39786 | BMS | NMLGL | rclingan | 5/5 | 1:40 pm | 1:51 pm | 0.18 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75341 | New Employees | 1 | 7/26 CS long notes ok | For the new workspace we will need to check that there is additional room on the switch to accommodate the new wiring, if not we may need to upgrade the switch or add an additional one. Kathy had previously handled all aspects of the phones, I know they are through RingCentral but I do not believe we have any access credentials to this system or to manage it. We are happy to take over this role if need be. Outside of this I think we just need to see exactly what the renovation plans look like for getting wires where they need to be and the information to create the user accounts and we can get this squared away. Thanks! | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | ||||
| 3 | 40265 | BMS | NMLGL | rclingan | 5/18 | 12:58 pm | 1:13 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75767 | Kathy needs access to giovanna email while she is out to get phones ordered | 0 | Provide kathy with delegate access to giovanna email and log kathy back into her workstation | 0 | |||||||
| 4 | 42496 | BMS | NMLGL | rclingan | 5/22 | 10:20 am | 10:36 am | 0.27 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 76008 | Fw: Computer Set up | 0 | travel for onsite visit | 0 | |||||||
| 5 | 42497 | BMS | NMLGL | rclingan | 5/22 | 10:36 am | 11:30 am | 0.90 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 76008 | Fw: Computer Set up | 0 | onsite visit to setup giovanna and move some stuff to new desk | 0 | |||||||
| 6 | 41082 | BMS | NMLGL | rclingan | 5/22 | 2:00 pm | 2:30 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75341 | New Employees | 0 | Created new user accounts and sent information to Client. | 0 | |||||||
| 7 | 40577 | BMS | NMLGL | rclingan | 5/26 | 10:30 am | 10:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 76115 | Help with setup for Luisa | 0 | jump in with luisa and show her the access to shared drives for server. pinned to quick access global and her scans folder set outlook classic up for email and pin to taskbar as well as other office applications provided luisa with best contact methods to submit any further support requests. | 0 | |||||||
| 8 | 41080 | BMS | NMLGL | rclingan | 5/29 | 1:20 pm | 1:43 pm | 0.38 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 75779 | Network Expansion | 0 | Travel for onsite visit. | 0 | |||||||
| 9 | 41079 | BMS | NMLGL | rclingan | 5/29 | 1:43 pm | 3:36 pm | 1.88 | 2.00 | 0 | 250.00 | Onsite | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 75779 | Network Expansion | 0 | Onsite Install of network equipment. Moved ethernet to new front desk for In-wall ap replaced access point at rack replaced network switch in rack | 0 |
Legend:
(hover over fields for details)
Warnings
| Field | Message | Count |
|---|---|---|
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Notes | Notes longer than 500 characters | 1 |
| Total | 1 | |