Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:38:44 pm took 0.38 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « May 2026 » Company: NMLGL [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 4/27 5/4 5/11 5/18 5/25 Board: all Entry Status: all Ticket Status: all Issue: Notes longer than 500 characters [x] [reset] Progress: 100% (2 of 2)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 39826 | BMS | NMLGL | mleasure | 5/6 | 9:59 am | 10:45 am | 0.77 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 74383 | A few issues at the Osuna NMLGL office | 1 | 7/26 CS long notes ok | Reviewed workstation disk usage and installed WinDirStat to identify large files and folders contributing to low disk space. Found Outlook OST file consuming approximately 50 GB of storage. Adjusted Outlook cached Exchange mode settings to retain 5 years of email locally and advised user older email can still be accessed through Microsoft 365 webmail as needed. Recommended use of Outlook rules and mailbox cleanup practices to help reduce mailbox size over time. Also investigated Adobe sign-in issue and confirmed application functionality after signing the user back into their Adobe account. Reviewed Microsoft OneDrive sync status and initiated synchronization process. Noted multiple sync-related issues/red X indicators and advised user we will follow up after synchronization progresses to verify whether storage usage and sync behavior improve. | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | ||||
| 2 | 39786 | BMS | NMLGL | rclingan | 5/5 | 1:40 pm | 1:51 pm | 0.18 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75341 | New Employees | 1 | 7/26 CS long notes ok | For the new workspace we will need to check that there is additional room on the switch to accommodate the new wiring, if not we may need to upgrade the switch or add an additional one. Kathy had previously handled all aspects of the phones, I know they are through RingCentral but I do not believe we have any access credentials to this system or to manage it. We are happy to take over this role if need be. Outside of this I think we just need to see exactly what the renovation plans look like for getting wires where they need to be and the information to create the user accounts and we can get this squared away. Thanks! | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters |
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Notices
| Field | Message | Count |
|---|---|---|
| Notes | Notes longer than 500 characters | 2 |
| Total | 2 | |