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Territory: BMS Date: 6/12/26 [x] Company: IC [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  6/8 Board: all Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 41305 BMS IC rclingan 6/12 11:34 am 12:09 pm 0.58 0.75 0 93.75 Remote Standard Technician Billable 6/8 Help Desk 2.1 Billed -Closed 76894 Insight Admin permission issues 0 worked with courtney to get her access to the documents she needed. need to investigate issue with insightadmin account permissions. permissions and drive maps were stale from pre-migration of domain controller. updated group policy on account and signed out and back in to check drive maps and permissions. 0

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