Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:31:21 pm took 0.33 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 4/15/26 [x] Company: IC [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 4/13 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 38777 | BMS | IC | fdrewett | 4/15 | 8:30 am | 9:00 am | 0.50 | 0.50 | 0 | 62.50 | Admin | Standard Technician | DoNotBill | 4/13 | Help Desk 2.1 | WrittenOff | -Closed | 74270 | Damian Continued Email Issues | 0 | brain dump with Marc | 0 | |||||||
| 2 | 38810 | BMS | IC | fdrewett | 4/15 | 1:30 pm | 2:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 4/13 | Help Desk 2.1 | Billed | -Closed | 74333 | File explorer Issues | 0 | The issue was caused by the group policy for the drive maps replacing rather than updating the current map | 0 | |||||||
| 3 | 38817 | BMS | IC | fdrewett | 4/15 | 2:00 pm | 4:00 pm | 2.00 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 4/13 | Projects | ReadyToBill | >Closed | 74350 | DCPROMO | 0 | DC promotion of INSIGHT-DC01 \(192.168.0.7\) as additional domain controller for Insight.local was hanging during initial replication pull from InsightPDC \(192.168.0.2\). Root cause was a broken secure channel \(Error 1749 — "The security context is invalid"\) combined with stale registry and database artifacts from the failed promotion attempt. Resolved by cleaning up the failed promotion state, unjoining/rejoining the domain with a fresh computer account, and re-running the DC promotion. Promotion completed successfully. Post-promotion verification passed — AD replication healthy across all partitions, DNS zones and SRV records confirmed, DC01 is ready for client DNS cutover. **Remaining:** * Transfer FSMO roles from InsightPDC to INSIGHT-DC01 * Update DHCP/static DNS to point clients to DC01 * Verify SYSVOL replication * Activate Windows license \(113 days remaining\) * Monitor replication 24–48 hrs, then demote/decommission InsightPDC | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | |||||
| 4 | 38795 | BMS | IC | mleasure | 4/15 | 10:20 am | 11:59 am | 1.65 | 1.75 | 0 | 218.75 | Remote | Standard Technician | Billable | 4/13 | Projects | ReadyToBill | >Closed | 74318 | Join to the Domain | 0 | Began deployment of new domain controller for Insight.local to replace existing DC \(INSIGHTPDC\). Performed pre-deployment health checks on current domain controller: \* Ran dcdiag /v, repadmin /replsummary, and repadmin /showrepl \* Verified no replication errors or critical issues \* Confirmed SYSVOL and DFSR are functioning properly \* Confirmed all FSMO roles currently reside on INSIGHTPDC Prepared new server for domain controller role: \* Assigned static IP configuration \* Configured DNS to point to existing domain controller \* Joined to Insight.local domain Installed Active Directory Domain Services \(AD DS\) role with management tools Initiated promotion to domain controller \(Install-ADDSDomainController\) with DNS and Global Catalog enabled Promotion currently in progress. Post-installation validation and replication checks to follow prior to FSMO role transfer and decommissioning of legacy domain controller. | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | |||||
| 5 | 38820 | BMS | IC | mleasure | 4/15 | 1:00 pm | 1:44 pm | 0.73 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/13 | Projects | ReadyToBill | >Closed | 74318 | Join to the Domain | 0 | Troubleshot issues with it getting hung up in the upgrade | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' |
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Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 3 |
| Notes | Notes longer than 500 characters | 2 |
| Total | 5 | |