Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:41:37 pm took 0.49 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « May 2026 » Company: HH [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: 4/27 5/4 5/11 5/18 5/25 [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (2 of 2)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 39747 | BMS | HH | dlovato | 5/5 | 8:05 am | 8:46 am | 0.68 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Travel to onsite visit. | 0 | |||||||
| 2 | 39748 | BMS | HH | dlovato | 5/5 | 8:46 am | 12:15 pm | 3.48 | 3.50 | 0 | 525.00 | Onsite | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Arrived onsite Navigated the building Met with Robert, Charlie, and Rosa on floor 2 For all: Sync'd Sharepoint sites Created bookmarks to Sharepoint site They all access a document called bed log. It wasn't allowing them to make edits in the desktop version but the browser version was working fine Went upstairs to housing Assisted 3 users in corner of office to do the same. Had to set up authenticator for them as well | 0 | |||||||
| 3 | 39949 | BMS | HH | fdrewett | 5/4 | 8:00 am | 3:00 pm | 7.00 | 7.00 | 0 | 1050.00 | Onsite | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | Just billing for the time away from the office including travel | 1 | 7/26 CS missing travel for this entry not an issue (see internal notes) | Heading Home Go Live On-Site at Annex and Gateway / Housing | 2 | Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Notices: Int Notes: Internal notes | Work Type: No travel entry found for onsite (based on tech, date, company) | Int Notes: Internal notes | ||
| 4 | 39954 | BMS | HH | fdrewett | 5/5 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 150.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Meeting with Melissa, Jesse, and Ryan. | 0 | |||||||
| 5 | 39962 | BMS | HH | fdrewett | 5/6 | 11:00 am | 12:00 pm | 1.00 | 1.00 | 0 | 150.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Stopped by AOC to take a look at the trouble updating the bed log. We found that the issue was still with the version of the desktop software installed on the workstations. While we get that sorted, we are going to have them use the web-based version of Excel from Teams. | 0 | |||||||
| 6 | 39720 | BMS | HH | mleasure | 5/4 | 8:00 am | 9:34 am | 1.57 | 1.75 | 0 | 262.50 | Onsite | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Showed up with Frank to help assist users at Annex log into 365 and all their apps | 0 | |||||||
| 7 | 39721 | BMS | HH | mleasure | 5/4 | 9:35 am | 9:53 am | 0.30 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Drove from Annex to Gateway | 0 | |||||||
| 8 | 39722 | BMS | HH | mleasure | 5/4 | 9:54 am | 12:31 pm | 2.62 | 2.75 | 0 | 412.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Assisted users at Gateway to log in and learn 365 | 0 | |||||||
| 9 | 39723 | BMS | HH | mleasure | 5/4 | 1:19 pm | 1:51 pm | 0.53 | 0.75 | 0 | 112.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Assisted users again with more 365 connections | 0 | |||||||
| 10 | 39738 | BMS | HH | mleasure | 5/4 | 3:19 pm | 3:44 pm | 0.42 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Updated ITGlue with 365 admin password OTP not working | 0 | |||||||
| 11 | 39843 | BMS | HH | mleasure | 5/6 | 1:56 pm | 2:05 pm | 0.15 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Travel time for onsite visit. | 0 | |||||||
| 12 | 39844 | BMS | HH | mleasure | 5/6 | 2:06 pm | 2:20 pm | 0.23 | 1.00 | 0 | 150.00 | Onsite | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Powered down machine and added additional ram | 0 | |||||||
| 13 | 42465 | BMS | HH | rclingan | 5/4 | 12:00 pm | 5:00 pm | 5.00 | 5.00 | 0 | 750.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Work on the go live day for migration for all users. troubleshoot various issues | 0 | |||||||
| 14 | 42472 | BMS | HH | rclingan | 5/5 | 8:30 am | 9:00 am | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | travel for onsite visit | 0 | |||||||
| 15 | 42471 | BMS | HH | rclingan | 5/5 | 9:00 am | 11:00 am | 2.00 | 2.00 | 0 | 300.00 | Onsite | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 1 | 7/28 CS fixed onsite entered as remote | onsite at annex for continued work on migration | 0 | ||||||
| 16 | 42475 | BMS | HH | rclingan | 5/5 | 11:30 am | 1:50 pm | 2.33 | 2.50 | 0 | 375.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on soar rep setups for migration fix scanning for patricia and sandra help with connie laptop migration | 0 | |||||||
| 17 | 42477 | BMS | HH | rclingan | 5/5 | 2:30 pm | 4:30 pm | 2.00 | 2.00 | 0 | 300.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on aoc tracking not saving any changes made by previous users | 0 | |||||||
| 18 | 42478 | BMS | HH | rclingan | 5/5 | 8:30 pm | 10:00 pm | 1.50 | 1.50 | 0 | 225.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | check out apps issue on jesse machine and AOC front desk pc | 0 | |||||||
| 19 | 42479 | BMS | HH | rclingan | 5/6 | 8:00 am | 1:30 pm | 5.50 | 5.50 | 0 | 825.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Fallout from migration users still accessing google drive/calendar/docs revoke user access from all users except jesse and bms work with robert to fix his issues | 0 | |||||||
| 20 | 42481 | BMS | HH | rclingan | 5/6 | 2:30 pm | 4:15 pm | 1.75 | 1.75 | 0 | 262.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work with jesse on cell phone plan famcare popups issues in edge assist delena | 0 | |||||||
| 21 | 39868 | BMS | HH | rclingan | 5/7 | 10:47 am | 11:04 am | 0.28 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Fixed medical file records access for anthony by installing 7zip and extracting the files with it instead of the unsigned process on the cd. | 0 | |||||||
| 22 | 42482 | BMS | HH | rclingan | 5/7 | 11:05 am | 4:00 pm | 4.92 | 5.00 | 0 | 750.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | cleanup laptop inventory wiping and removing google remnants work on issues with office help jesse export aoc calendar | 0 |
Legend:
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 45.00 | 71559 | HH | Migration to M365 Time Tracking |
Errors
| Field | Message | Count |
|---|---|---|
| Work Type | No travel entry found for onsite (based on tech, date, company) | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Int Notes | Internal notes | 1 |
| Total | 1 | |