Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:23:31 pm took 0.43 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Mar 2026 » Company: HH [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: 3/2 3/9 3/16 3/23 3/30 [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 36768 | BMS | HH | rclingan | 3/16 | 10:30 am | 10:32 am | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/16 | Help Desk 2.1 | BilledAgreement | -Closed | 72382 | URGENT - New Hire Email Credentials | 0 | Create New users Colinb@headinghome.org Rogue-Rival2 Alyssas@headinghome.org Accurate-Skilled6 Added to groups | 0 | |||||||
| 2 | 36773 | BMS | HH | rclingan | 3/16 | 10:40 am | 10:58 am | 0.30 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/16 | Help Desk 2.1 | BilledAgreement | -Closed | 72392 | Setup Printer for thomas new pc | 0 | Setup printer on Thomas machine set default to 1 sided gray scale | 0 | |||||||
| 3 | 36857 | BMS | HH | rclingan | 3/17 | 9:30 am | 9:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/16 | Help Desk 2.1 | BilledAgreement | -Closed | 72437 | Quickbooks Issues | 0 | ran repair on quickbooks server | 0 | |||||||
| 4 | 36981 | BMS | HH | rclingan | 3/18 | 12:21 pm | 12:52 pm | 0.52 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/16 | Help Desk 2.1 | BilledAgreement | -Closed | 72497 | Fw: access to printers and cameras | 0 | work on colin machine to add printers, smartviewer camera software, and openvpn connect setup vpn profile for colin test cameras and vpn to ensure everything is functional explain process to connect to vpn when offsite for camera viewing. | 0 | |||||||
| 5 | 37011 | BMS | HH | rclingan | 3/18 | 4:50 pm | 4:51 pm | 0.02 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/16 | Help Desk 2.1 | BilledAgreement | -Closed | 72513 | Adriana Sandoval | 0 | user has been suspended | 0 | |||||||
| 6 | 37029 | BMS | HH | rclingan | 3/19 | 9:14 am | 9:27 am | 0.22 | 0.30 | 0 | 52.50 | Remote | Standard Technician | Billable | 3/16 | Sales | BilledAgreement | >Closed | 68891 | Quote for UniFi equipment | 0 | spoke to melissa about comcast and unifi she is going to sign and send quote back | 2 | Errors: Billed: Billed time not rounded to 15 minutes; Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Billed: Billed time not rounded to 15 minutes | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 7 | 37129 | BMS | HH | rclingan | 3/20 | 12:53 pm | 12:56 pm | 0.05 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/16 | Help Desk 2.1 | BilledAgreement | -Closed | 72867 | Fw: Computer issues | 0 | emailed user for additional information | 0 |
Legend:
(hover over fields for details)
Errors
| Field | Message | Count |
|---|---|---|
| Billed | Billed time not rounded to 15 minutes | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 1 |
| Total | 1 | |