Home»Time Entries Audit loading ... [hide int notes] generated 8/9/2026 at 1:04:40 am took 0.65 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Feb 2026 » Company: HH [x] Ticket: all User: all Type: all Role: Standard Technician [x] Bill: all Timesheet: all 2/2 2/9 2/16 2/23 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 4)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 34685 | BMS | HH | rclingan | 2/2 | 12:36 pm | 12:38 pm | 0.03 | 0.10 | 0 | 17.50 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | BilledAgreement | -Closed | 68523 | term user - disable access | 0 | user deleted | 1 | Errors: Billed: Billed time not rounded to 15 minutes | Billed: Billed time not rounded to 15 minutes | |||||
| 2 | 34799 | BMS | HH | rclingan | 2/4 | 11:30 am | 11:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | BilledAgreement | -Closed | 68602 | AdrianaS printer setup for AOC | 0 | setup printers for adriana | 0 | |||||||
| 3 | 34841 | BMS | HH | rclingan | 2/5 | 9:30 am | 10:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | BilledAgreement | -Closed | 68600 | Desktop setup for AOC | 0 | Update desktop prepare for deployment - add google credential provider for windows google drive office ltsc download printer drivers set admin password | 0 | |||||||
| 4 | 34875 | BMS | HH | rclingan | 2/6 | 8:10 am | 8:11 am | 0.02 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | BilledAgreement | -Closed | 68635 | Google Drive on Desktop | 0 | Good morning, To reconnect your google drive to file explorer please search for the google drive application and open it. this should add it back to your file explorer. | 0 | |||||||
| 5 | 34941 | BMS | HH | rclingan | 2/6 | 8:30 am | 8:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | BilledAgreement | -Closed | 68600 | Desktop setup for AOC | 0 | pickup cables and anything necessary for setup at aoc | 0 | |||||||
| 6 | 34942 | BMS | HH | rclingan | 2/6 | 8:45 am | 9:15 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 2/2 | Help Desk 2.1 | BilledAgreement | -Closed | 68600 | Desktop setup for AOC | 0 | setup desktop at aoc and cleanup workstation area removing excess docks and cables | 0 | |||||||
| 7 | 35063 | BMS | HH | rclingan | 2/10 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | BilledAgreement | -Closed | 68731 | Three (3) Cell Phones Need Reset | 0 | picked up phones | 0 | |||||||
| 8 | 35044 | BMS | HH | rclingan | 2/10 | 12:45 pm | 1:00 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | BilledAgreement | -Closed | 68749 | Josiah Romero-Milloway | 0 | user has been deleted | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | |||||
| 9 | 35062 | BMS | HH | rclingan | 2/10 | 3:45 pm | 4:45 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/9 | Help Desk 2.1 | BilledAgreement | -Closed | 68731 | Three (3) Cell Phones Need Reset | 0 | Reset phones and add to MDM Document Process for resetting phones and adding to MDM | 0 | |||||||
| 10 | 35289 | BMS | HH | rclingan | 2/17 | 9:34 am | 10:04 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 70171 | Dicom | 0 | assist anthony with converting dicom files to png with the use of microdicom researched tool to do this with | 0 | |||||||
| 11 | 35391 | BMS | HH | rclingan | 2/19 | 8:45 am | 9:00 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 70322 | Sham "Avamarie" Allen | 0 | access delegated to dorothee for shams email. | 0 | |||||||
| 12 | 35394 | BMS | HH | rclingan | 2/19 | 9:00 am | 9:15 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 70331 | Darrin Bradford | 0 | user has been deleted | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | |||||
| 13 | 35447 | BMS | HH | rclingan | 2/19 | 9:00 am | 2:00 pm | 5.00 | 5.00 | 0 | 625.00 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 70370 | Machine Reloads | 0 | work reloading machines | 0 | |||||||
| 14 | 35395 | BMS | HH | rclingan | 2/19 | 9:15 am | 9:20 am | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 70322 | Sham "Avamarie" Allen | 0 | I have reset the delegation for this account please let me know if you are able to view it now. | 0 | |||||||
| 15 | 35400 | BMS | HH | rclingan | 2/19 | 9:30 am | 9:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 70322 | Sham "Avamarie" Allen | 0 | worked with dorothee to add shams account to her computer as the delegation is not working as intended. | 0 | |||||||
| 16 | 35416 | BMS | HH | rclingan | 2/19 | 11:00 am | 12:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 67772 | A-4991 | A-4543 Internal microphone not working | 0 | lenovo technician was here to fix issue during repair the lcd was cracked input still not found new repair scheduled for 2/20/26 | 0 | |||||||
| 17 | 35446 | BMS | HH | rclingan | 2/20 | 8:30 am | 8:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 70369 | Helen and Bugg printers | 0 | setup printers for both users | 0 | |||||||
| 18 | 35545 | BMS | HH | rclingan | 2/20 | 9:00 am | 5:00 pm | 8.00 | 8.00 | 0 | 1000.00 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 70370 | Machine Reloads | 0 | work resetting machines | 0 | |||||||
| 19 | 35547 | BMS | HH | rclingan | 2/20 | 11:50 am | 12:50 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/16 | Help Desk 2.1 | BilledAgreement | -Closed | 67772 | A-4991 | A-4543 Internal microphone not working | 0 | technician repaired device checked microphone still not showing up in windows checked in linux - microphone is there user needs to pull files before wiping machine | 0 | |||||||
| 20 | 35548 | BMS | HH | rclingan | 2/23 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 67772 | A-4991 | A-4543 Internal microphone not working | 0 | user pulled files from device a-4543 microphone is working | 0 | |||||||
| 21 | 35549 | BMS | HH | rclingan | 2/23 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70370 | Machine Reloads | 0 | dropped off machines with jesse | 0 | |||||||
| 22 | 35619 | BMS | HH | rclingan | 2/24 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 67772 | A-4991 | A-4543 Internal microphone not working | 0 | returned laptop to bug and ensured she was good to go | 0 | |||||||
| 23 | 35673 | BMS | HH | rclingan | 2/26 | 9:15 am | 9:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70582 | cameras AOC | 0 | setup aoc cameras for arias | 0 | |||||||
| 24 | 35674 | BMS | HH | rclingan | 2/26 | 9:30 am | 9:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70582 | cameras AOC | 0 | setup unifi open vpn server and create user account for jesse and arias VPN fully blocked at annex cannot download client from openvpn site setup arias on open vpn and test connection | 0 | |||||||
| 25 | 35713 | BMS | HH | rclingan | 2/27 | 8:43 am | 8:50 am | 0.12 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70699 | Fw: SOAR Training Registration Questions | 0 | Records are in DNS | 0 | |||||||
| 26 | 35746 | BMS | HH | rclingan | 2/27 | 1:45 pm | 2:00 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 2/23 | Help Desk 2.1 | BilledAgreement | -Closed | 70708 | Ashlie Martinez | 0 | user has been deleted | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes |
Legend:
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 14.00 | 70370 | HH | Machine Reloads |
Errors
| Field | Message | Count |
|---|---|---|
| Billed | Billed time not rounded to 15 minutes | 1 |
| Total | 1 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Duplicate notes | 3 |
| Total | 3 | |