Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:41:17 pm took 0.63 seconds version: b85cbb8 helpers: v2

Territory: BMS Month: « Aug 2026 Company: EN [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet:  8/3  [x] Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 3)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43499 BMS EN pnordlund 8/4 11:20 am 11:23 am 0.05 0.25 0 31.25 Remote Standard Technician Billable 8/3 Help Desk 2.1 Open -Closed 80225 Ex Novo Brewing 0 Hey Dave, Sorry for the late response! Ryan had sent the below email yesterday and forgot to check the "send to customer" box, so it never went through to you. Please see the message below and let us know. I hope you have a great day! Can you provide additional information on this and what the problems are exactly? The internet speed should not be an issue here, and that speed test result shows a good connection. The brewery's total internet connection is 100Mbps up/down. It is a fiber connection, so the throughput is rock solid as well. I just remotely connected to the wastewater system as a test with no issues and it is quite responsive. Regards, Payden Nordlund 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters
2 43434 BMS EN rclingan 8/3 9:19 am 9:22 am 0.05 0.25 0 31.25 Remote Standard Technician Billable 8/3 Help Desk 2.1 Open -Closed 80225 Ex Novo Brewing 0 Can you provide additional information on this and what the problems are exactly? The internet speed should not be an issue here, and that speed test result shows a good connection. The brewery's total internet connection is 100Mbps up/down. It is a fiber connection, so the throughput is rock solid as well. I just remotely connected to the wastewater system as a test with no issues and it is quite responsive. 0
3 43504 BMS EN rclingan 8/4 1:10 pm 1:25 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 8/3 Help Desk 2.1 Open -Closed 80225 Ex Novo Brewing 0 ![\[image\]](https://na.myconnectwise.net/v4_6_release/api/newinlineimages/ambitionscg/e1cc3010-38ca-4aa5-bfeb-55fbe2943fee/af800597-3d8c-468d-9417-2b9be2b6a2ef) This is ringing a bell a bit from before, were you unable to access this PGD page? I am doing this with our VPN - Wireguard \(the red and white dragon icon\) I briefly remember this not being the exact page you were talking about and the last time we had issues with it the resolution was you doing a full power cycle of the chiller. Happy to help however we can! 1 Notices: Notes: Notes longer than 500 characters Notes: Notes longer than 500 characters
4 43516 BMS EN rclingan 8/4 3:25 pm 3:40 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 8/3 Help Desk 2.1 Open -Closed 80225 Ex Novo Brewing 0 Spoke with dave regarding chiller. He is going to power cycle in the morning and let us know if he still has issues access it. 0
5 43511 BMS EN rclingan 8/4 3:29 pm 3:31 pm 0.03 0.25 0 31.25 Remote Standard Technician Billable 8/3 Help Desk 2.1 Open -Closed 80225 Ex Novo Brewing 0 https://505it.screenconnect.com/?Session=fe532ae7-1f63-4948-94a4-eee84ae8f5f3 Can i have you go to the link here and download the software and give us a ring at 5053860123 once you have it installed? This way I can remote in with you on the laptop and see what you are seeing. 0
6 43517 BMS EN rclingan 8/4 3:49 pm 3:50 pm 0.02 0.25 0 31.25 Correspondence NC Standard Technician NoCharge 8/3 Help Desk 2.1 Open -Closed 80225 Ex Novo Brewing 0 No problem, if you ever want Wireguard on your phone for an alternative access option just let us know and we can get that sorted and create a shortcut on your phone to get there. Its a slightly different view but i think would get you access to the information that is vital while you are away from the brewery. 1 Notices: Bill: Status = 'NoCharge' Bill: Status = 'NoCharge'

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Notices

Field Message Count
Bill  Status = 'NoCharge'  1
Notes  Notes longer than 500 characters  2
Total  3


43499 - pnordlund - 8/4 11:20 am - 80225 - Ex Novo Brewing
Notes longer than 500 characters

43504 - rclingan - 8/4 1:10 pm - 80225 - Ex Novo Brewing
Notes longer than 500 characters

43517 - rclingan - 8/4 3:49 pm - 80225 - Ex Novo Brewing
Status = 'NoCharge'