Home»Time Entries Audit loading ... generated 8/7/2026 at 1:29:28 pm took 1.12 seconds version: 5436fa4 helpers: v2

Territory: BMS Dates: 7/1/26 to 7/31/26 Company: AIAM [x] Ticket: all User: jirwin [x] Type: Remote [x] Role: all Bill: all Timesheet: all  6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43068 BMS AIAM jirwin 7/24 2:37 pm 2:52 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79719 Truck Scale 1 not producing images for ticket 0 Remoted on to the truck scale: A-4059. Logged into system and cameras. Inspected URL to get the camera address and was able to view the camera live. The resolution was currently set to 2304x1728. Changed the camera setting \(6\) resolution to 640x480 and all pictures show for new tickets. Going to investigate the resolution issue further. 0
2 43100 BMS AIAM jirwin 7/26 Sun 9:00 am 9:15 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79719 Truck Scale 1 not producing images for ticket 0 Set the scale camera back to 2304x1728 and tested. 0
3 43234 BMS AIAM jirwin 7/29 7:45 am 8:00 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79885 [A-4588 - SERVER - AMR ATM NUC] Device 'A-4588 - SERVER - AMR ATM NUC' is offline for 3 minutes t... 0 Finished windows updates, closed browser, restarted ATM services. ATM server is now online 0
4 43323 BMS AIAM jirwin 7/31 9:15 am 9:30 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Resolved / Verifying 80142 Crystal needs access to Elizabeth and Paula Emails 0 Steps taken: Added permissions for Crystal to read and manage both mailboxes for Paula and Elizabeth. If it does not automap, Crystal will call back in the hour. Next Steps: Follow up with Crystal to check on automap 0

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