Home»Time Entries Audit loading ... generated 8/7/2026 at 2:17:32 pm took 0.46 seconds version: 5436fa4 helpers: v2

Territory: BMS Dates: 7/1/26 to 7/31/26 Company: AIAM [x] Ticket: all User: fdrewett [x] Type: Remote [x] Role: all Bill: all Timesheet: all  6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 50% (1 of 2)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42277 BMS AIAM fdrewett 7/1 3:00 pm 4:30 pm 1.50 1.50 0 187.50 Remote Standard Technician Billable 6/29 Help Desk 2.1 ReadyToBill -Closed 79048 ACE - Utility Pole Down 0 8/6 CS ASK FD - is this the onsite for 42278? if so, fix date/times Onsite examined the pole with Pat. Took pictures of the qwest id number on the pole. Back at the office called 811 and they were able to connect me with the line service / emergency repair department at century Link and we scheduled a tech for Monday 2 Errors: Audit Done: Audit incomplete; Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) Audit Done: Audit incomplete Work Type: Possible onsite/remote mismatch (work type vs notes)
2 42222 BMS AIAM fdrewett 7/7 9:00 am 9:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/6 Help Desk 2.1 PendingApproval -Closed 79008 AMR - Tim Infection on laptop 0 We remoted into Tim's laptop and took a look. Kicked off a scan with Windows Defender. Scans came back clean. Did find a copy of Splashtop. Uninstalled it. Everything looks good. 0
3 42227 BMS AIAM fdrewett 7/7 9:30 am 10:00 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/6 Help Desk 2.1 PendingApproval -Closed 79011 Remote Printing 0 We buttoned in with Rebecca and enabled remote printing. Tested and working. 0
4 42618 BMS AIAM fdrewett 7/14 3:37 pm 4:07 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/13 Help Desk 2.1 PendingApproval -Closed 79264 infection on laptop 1 8/6 CS deduct missing not an issue here Remoted in to Mike's laptop and found that some websites were sending notifications. Disabled notifications and kicked off a scan with Huntress. 0
5 43014 BMS AIAM fdrewett 7/22 11:00 am 12:00 pm 1.00 1.00 0 125.00 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79673 AMR - roll off AI meeting 0 Worked with Jack and Russ on updating the DNS records for the new AI project at AMR for acmeironandmetal.com 0
6 43111 BMS AIAM fdrewett 7/23 10:00 am 12:00 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79673 AMR - roll off AI meeting 0 weekly meeting and security audit review 0
7 43026 BMS AIAM fdrewett 7/24 4:00 pm 4:30 pm 0.50 0.50 0 62.50 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79670 Emily needs access to omni 0 Remoted in and restarted the service for Zerotier. Ran script update from the old Zerotier network to the new one for main. Tested and working. 0

Legend:
(hover over fields for details)

Error (1)
Warning (1)
Notice (0)


Errors

Field Message Count
Audit Done  Audit incomplete  1
Total  1


Warnings

Field Message Count
Work Type  Possible onsite/remote mismatch (work type vs notes)  1
Total  1


42277 - fdrewett - 7/1 3:00 pm - 79048 - ACE - Utility Pole Down
Audit incomplete
Possible onsite/remote mismatch (work type vs notes)