Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 9:28:31 pm took 0.49 seconds version: b85cbb8 helpers: v1
Territory: BMS Month: « May 2026 » Company: AIAM [x] Ticket: all User: all Type: Remote [x] Role: all Bill: all Timesheet: all 4/27 5/4 5/11 5/18 5/25 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (1 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 39614 | BMS | AIAM | fdrewett | 5/1 | 7:30 am | 8:00 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Closed | 75248 | JT ATM Down | 0 | worked with Steven. The issue was with the ZT Bridge was offline | 0 | |||||||
| 2 | 39953 | BMS | AIAM | fdrewett | 5/5 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75350 | Rebecca working from home | 0 | Worked on setting up the laptop for Rebecca to work from home. | 0 | |||||||
| 3 | 39952 | BMS | AIAM | fdrewett | 5/5 | 11:00 am | 11:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75349 | Paul needs access to the OMNI Servers | 0 | Remote - Worked with Sal on getting Paul access to all the OMNI servers on his laptop. | 0 | |||||||
| 4 | 39959 | BMS | AIAM | fdrewett | 5/6 | 10:00 am | 10:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75385 | email attachment issues - Pam | 0 | We worked with Pam on changing the view and outlook that was blocking her ability to view previous message attachments. | 0 | |||||||
| 5 | 39998 | BMS | AIAM | fdrewett | 5/11 | 10:30 am | 11:00 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Closed | 75511 | Pam Access to the Payroll Shared Box | 0 | Remoted in to A-4714 to get Pam logged in to her email. updated the shared mailbox settings - added Pam read and send | 0 | |||||||
| 6 | 40131 | BMS | AIAM | fdrewett | 5/12 | 12:00 pm | 12:30 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/11 | Help Desk 2.1 | Billed | -Closed | 71682 | AMR - New vibration sensor for the mill | 1 | 7/26 CS notes containing "onsite" not an issue here | Call with Support from Doge. They requested that the sensors be installed and adopted before the next step. Called Richard and he is going to install the sensors and asked me to be onsite at 7am tomorrow | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | ||||
| 7 | 40252 | BMS | AIAM | fdrewett | 5/18 | 10:30 am | 11:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 5/18 | Help Desk 2.1 | Billed | -Closed | 75758 | AMR - ATM Offline | 0 | Worked with Kari over the phone and found that the server for the atm was powered off. walked her through the reboot. Resent the configuration to the ATM and tested. Spent some time looking at the logs to see if we could find the reason for the outage. looks like there was a power outage for a moment | 0 | |||||||
| 8 | 40573 | BMS | AIAM | fdrewett | 5/26 | 9:30 am | 10:00 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 76109 | New voicemail from Acme Main (505) 345-2457 | 0 | Installed the file conversion tool and tested with Pam | 0 | |||||||
| 9 | 40576 | BMS | AIAM | fdrewett | 5/26 | 10:00 am | 10:30 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 76113 | Sal unable to login to ninja | 0 | Worked with Sal on getting access to the Ninja account. Needed to reset the password from the Ninja side and had her log back in. Updated her saved password in Firefox. | 0 | |||||||
| 10 | 40617 | BMS | AIAM | fdrewett | 5/26 | 3:00 pm | 4:30 pm | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 76206 | AMR - issues with the IR camera for the mill | 0 | Installed and configured pingplugger on the rail scale computer AMR, and configured monitoring for: * the router * the switch at the truck scale * the switch in the PLC cabinet out at the mill * the switch up in the crow's nest * the IR camera at the crow's nest | 0 | |||||||
| 11 | 40802 | BMS | AIAM | fdrewett | 5/29 | 1:30 pm | 2:30 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 5/25 | Help Desk 2.1 | Billed | -Closed | 75823 | Meet with Keaton about AI for the yard at AMR | 0 | Meeting with Keaton and Kyle about the plan for implementing the AI for the bin tracking. Looks like Kyle and one of his buddies are going to take the lead. We will be in a supporting role, installing hardware and cameras, that type of thing. | 0 | |||||||
| 12 | 39850 | BMS | AIAM | mleasure | 5/6 | 3:05 pm | 4:12 pm | 1.12 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75377 | New Accounting Laptop | 0 | Unboxed laptop Changed activation keys to update to Windows 11 Pro Running Windows update | 0 | |||||||
| 13 | 39856 | BMS | AIAM | mleasure | 5/7 | 7:31 am | 8:02 am | 0.52 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75377 | New Accounting Laptop | 0 | Running additional updates on the machine Installed Ninja Verified it was installed and running scripts | 0 | |||||||
| 14 | 39915 | BMS | AIAM | mleasure | 5/8 | 8:36 am | 9:25 am | 0.82 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 5/4 | Help Desk 2.1 | Billed | -Closed | 75377 | New Accounting Laptop | 0 | Installed Zerotier Setup account for Pam 123acme! setup RDP on Pam account Boxed up | 0 |
Legend:
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Warnings
| Field | Message | Count |
|---|---|---|
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 1 | |