Home»Time Entries Audit loading ... generated 8/7/2026 at 1:40:10 pm took 0.60 seconds version: 5436fa4 helpers: v2

Territory: BMS Dates: 7/1/26 to 7/31/26 Company: AIAM [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet:  6/29 7/6 7/13 7/20 7/27  [x] Board: all Entry Status: PendingApproval [x] Ticket Status: all Issue: all [reset] Progress: 100% (2 of 2)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43160 BMS AIAM jirwin 7/27 9:00 am 9:30 am 0.50 1.00 0 25.00 Travel Standard Technician DoNotBill 7/27 Help Desk 2.1 PendingApproval -Closed 79771 ACE - ATM Down 1 8/6 CS multiple travel entries for tech/date/company ok Travel time for onsite visit.  2 Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Work Type: Multiple travel entries for tech, date, company Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Work Type: Multiple travel entries for tech, date, company
2 43161 BMS AIAM jirwin 7/27 9:30 am 10:30 am 1.00 1.00 0 125.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79771 ACE - ATM Down 0 Steps taken: ATM and all components were not powered on. Got ATM powered back on and it booted to the 002 screen. Reset the Lavasoft adapter. Had to boot the mini-pc several times and hooked up a keyboard and monitor to it. System check passed. Started all services and was able to send a load to the machine. Ran a test transaction for 1.35 and it passed all tests. Returned ATM to production. Next Steps: 0
3 43162 BMS AIAM jirwin 7/27 10:30 am 10:45 am 0.25 1.00 0 25.00 Travel Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79807 Office Activation for Truck Scale Booth 1 8/6 CS multiple travel entries for tech/date/company ok Travel time for onsite visit.  1 Notices: Work Type: Multiple travel entries for tech, date, company Work Type: Multiple travel entries for tech, date, company
4 43163 BMS AIAM jirwin 7/27 10:45 am 11:00 am 0.25 1.00 0 125.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79807 Office Activation for Truck Scale Booth 0 Had to activate office....reinstalled locally due to 2fa failing...reinstalled and was able to use itglue for 2fa. User logged in and had no problems with excel. 0
5 43234 BMS AIAM jirwin 7/29 7:45 am 8:00 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79885 [A-4588 - SERVER - AMR ATM NUC] Device 'A-4588 - SERVER - AMR ATM NUC' is offline for 3 minutes t... 0 Finished windows updates, closed browser, restarted ATM services. ATM server is now online 0
6 43323 BMS AIAM jirwin 7/31 9:15 am 9:30 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Resolved / Verifying 80142 Crystal needs access to Elizabeth and Paula Emails 0 Steps taken: Added permissions for Crystal to read and manage both mailboxes for Paula and Elizabeth. If it does not automap, Crystal will call back in the hour. Next Steps: Follow up with Crystal to check on automap 0

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Notices

Field Message Count
Bill  Status = 'DoNotBill', work type not admin, correspondence or sales  1
Work Type  Multiple travel entries for tech, date, company  2
Total  3


43160 - jirwin - 7/27 9:00 am - 79771 - ACE - ATM Down
Multiple travel entries for tech, date, company
Status = 'DoNotBill', work type not admin, correspondence or sales

43162 - jirwin - 7/27 10:30 am - 79807 - Office Activation for Truck Scale Booth
Multiple travel entries for tech, date, company