Home»Time Entries Audit loading ... generated 8/7/2026 at 1:33:41 pm took 1.07 seconds version: 5436fa4 helpers: v2

Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: 79620 [x] User: all Type: all Role: all Bill: all Timesheet: all  6/29 7/6 7/13 7/20 7/27 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: -Closed [x] Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43043 BMS SBI jirwin 7/23 1:20 pm 2:20 pm 1.00 1.00 0 125.00 Onsite Standard Technician DoNotBill 7/20 Help Desk 2.1 PendingApproval -Closed 79620 Broadcasting Computer C: Drive Space 0 Jason Shadow/Training Time -- Checking on Mary Kay's broadcasting computer. The C: Drive has about 40GB available space, but is in the red. -- Checked windirstat and the space is getting taken up by Adobe rendered files. -- Swapped the rendered files default save location to the S: drive on the machine which looks to be an internal drive. -- Moved the current folders to the S: drive. -- Had Mary Kay go through her workflow and she was able to do everything she needed to. -- Closing ticket. 2 Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Work Type: No travel entry found for onsite (based on tech, date, company) Bill: Status = 'DoNotBill', work type not admin, correspondence or sales
2 42996 BMS SBI pnordlund 7/23 10:11 am 10:18 am 0.12 0.25 0 31.25 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79620 Broadcasting Computer C: Drive Space 0 -- Called Mary Kay and let her know we could swing by this afternoon to take a look at the C: drive space on the broadcasting computer. 0
3 43042 BMS SBI pnordlund 7/23 1:05 pm 1:20 pm 0.25 1.00 0 25.00 Travel Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79620 Broadcasting Computer C: Drive Space 0 Travel time for onsite visit.  0
4 43055 BMS SBI pnordlund 7/23 1:20 pm 2:20 pm 1.00 1.00 0 125.00 Onsite Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79620 Broadcasting Computer C: Drive Space 0 -- Checking on Mary Kay's broadcasting computer. The C: Drive has about 40GB available space, but is in the red. -- Checked windirstat and the space is getting taken up by Adobe rendered files. -- Swapped the rendered files default save location to the S: drive on the machine which looks to be an internal drive. -- Moved the current folders to the S: drive. -- Had Mary Kay go through her workflow and she was able to do everything she needed to. -- Closing ticket. 0

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Error (1)
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Notice (1)


Errors

Field Message Count
Work Type  No travel entry found for onsite (based on tech, date, company)  1
Total  1


Notices

Field Message Count
Bill  Status = 'DoNotBill', work type not admin, correspondence or sales  1
Total  1


43043 - jirwin - 7/23 1:20 pm - 79620 - Broadcasting Computer C: Drive Space
No travel entry found for onsite (based on tech, date, company)
Status = 'DoNotBill', work type not admin, correspondence or sales