Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:38:13 pm took 0.33 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Aug 2026 Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 8/3 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: On-Hold - Customer [x] Issue: all [reset] Progress: 0% (0 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43448 | BMS | PPT | fdrewett | 8/3 | 11:15 am | 11:21 am | 0.10 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 79797 | Ian Ruybalid | 0 | Call with \(505\) 861-1200 ∙ Frank Drewett called ∙ 2:10 August 3, 2026, 11:21 AM Call summary ∙ Frank Drewett called Paradigm Physical Therapy to speak with Ian regarding trouble with his Google account. ∙ Ian is currently in an evaluation and will return Frank's call afterward. ∙ Frank's contact number is \(505\) 386-0123. Next steps ∙ Ian: return Frank's call \(due: after evaluation\) Summary powered by Quo AI | 0 | |||||||
| 2 | 43539 | BMS | PPT | jirwin | 8/5 | 8:30 am | 8:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 80312 | New Employee access to server | 0 | Reset password to default password for Paradigm. Emailing client. | 0 | |||||||
| 3 | 43540 | BMS | PPT | jirwin | 8/5 | 8:57 am | 8:59 am | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 80312 | New Employee access to server | 0 | Hello Peter! Shelby is an active user and I did have to reset her password to the default: Paradigm123! Once Shelby logs in, it will ask for her to change the password. | 1 | Notices: Notes: Possible exposed credentials | Notes: Possible exposed credentials | |||||
| 4 | 43487 | BMS | NMLGL | rclingan | 8/4 | 8:25 am | 8:41 am | 0.27 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 80288 | Anti-virus software causing browser issues | 0 | When she gets in, can she turn on the laptop and let us know. I believe we have remote access to it, from there we can check it out without having to come onsite for it! | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 5 | 43491 | BMS | NMLGL | rclingan | 8/4 | 10:07 am | 10:08 am | 0.02 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | NoCharge | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 80288 | Anti-virus software causing browser issues | 0 | Please call us at 505-386-0123 I believe it is option 1 for support. | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' |
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Warnings
| Field | Message | Count |
|---|---|---|
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'NoCharge' | 1 |
| Notes | Possible exposed credentials | 1 |
| Total | 2 | |