Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:36:23 pm took 0.80 seconds version: b85cbb8 helpers: v1

Territory: BMS Month: « Jun 2026 » Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  6/1 6/8 6/15 6/22 6/29 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: Open [x] Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 41547 BMS JGCPA ggonzales 6/18 2:05 pm 2:42 pm 0.62 0.75 0 93.75 Remote Standard Technician Billable 6/15 Help Desk 2.1 Billed Open 77102 Storage full 0 Steps taken: * Reached out * Assisted with clearing up disk space but it will not be a permanent solution * Consulted team Next Steps: * Reach back out with recommendation 0
2 41575 BMS JGCPA rclingan 6/19 9:00 am 9:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 6/15 Help Desk 2.1 Billed Open 77102 Storage full 0 Begin wipe and reprovision of newer desktop for user. 0
3 42025 BMS JGCPA rclingan 6/23 8:00 am 10:00 am 2.00 2.00 0 250.00 Remote Standard Technician Billable 6/22 Help Desk 2.1 Billed Open 77102 Storage full 0 Work wiping and reloading machines to prepare for setup 0
4 41964 BMS JGCPA rclingan 6/29 3:38 pm 3:48 pm 0.17 0.25 0 31.25 Remote Standard Technician Billable 6/29 Help Desk 2.1 Billed Open 77102 Storage full 0 spoke with christina and scheduled time for onsite visit to start replacement process of desktops. 1 Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) Work Type: Possible onsite/remote mismatch (work type vs notes)
5 41986 BMS JGCPA rclingan 6/30 8:57 am 9:13 am 0.27 1.00 0 25.00 Travel Standard Technician Billable 6/29 Help Desk 2.1 Billed Open 77102 Storage full 0 travel for onsite visit. 0
6 41987 BMS JGCPA rclingan 6/30 9:13 am 9:31 am 0.30 1.00 0 125.00 Onsite Standard Technician Billable 6/29 Help Desk 2.1 Billed Open 77102 Storage full 0 setup desktops in closet to prepare final setup. removed 3 old desktops that were no longer in use. 0
7 41985 BMS JGCPA rclingan 6/30 9:31 am 11:15 am 1.73 1.75 0 218.75 Remote Standard Technician Billable 6/29 Help Desk 2.1 Billed Open 77102 Storage full 0 begin final setup for machines, walk through setup of parilee, angelica and christina machine. 0

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Tickets with over 5 hours in the current view (1)

Hours Ticket # Company Ticket Summary
6.25 77102 JGCPA Storage full


Warnings

Field Message Count
Work Type  Possible onsite/remote mismatch (work type vs notes)  1
Total  1


41964 - rclingan - 6/29 3:38 pm - 77102 - Storage full
Possible onsite/remote mismatch (work type vs notes)