Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:19:27 pm took 0.95 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Mar 2026 » Company: all Ticket: 73329 [x] User: all Type: all Role: all Bill: all Timesheet: all 3/2 3/9 3/16 3/23 3/30 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 37683 | BMS | HH | rclingan | 3/27 | 2:45 pm | 3:22 pm | 0.62 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 73329 | Fw: Connies laptop | 0 | Work to verify battery details on laptop. 97.7% health with only 56 cycles is excellent. For context, most Li-ion batteries aren't considered "degraded" until they drop below ~80%, so this one has a long way to go. The low cycle count suggests the laptop spends a good portion of its time plugged in. need to investigate the steps detailed by jesse to verify. | 0 | |||||||
| 2 | 37691 | BMS | HH | rclingan | 3/27 | 3:39 pm | 5:05 pm | 1.43 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 73329 | Fw: Connies laptop | 0 | Installed amd drivers and updated chipset, cpu, graphics and pcie devices windows updates were behind as well. Device dropped 40% during this timeframe while running multiple updates. would like to do one more round of testing after updates to confirm battery health. | 0 | |||||||
| 3 | 37855 | BMS | HH | rclingan | 3/31 | 8:26 am | 8:51 am | 0.42 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73329 | Fw: Connies laptop | 0 | work on connie laptop and start process to check battery life and drain. | 0 | |||||||
| 4 | 37856 | BMS | HH | rclingan | 3/31 | 10:40 am | 11:00 am | 0.33 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73329 | Fw: Connies laptop | 0 | verify connie laptop is good and ready to be returned | 0 | |||||||
| 5 | 37857 | BMS | HH | rclingan | 3/31 | 11:00 am | 11:15 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73329 | Fw: Connies laptop | 0 | Travel time for onsite visit. | 2 | Warnings: Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 6 | 37858 | BMS | HH | rclingan | 3/31 | 11:15 am | 11:31 am | 0.27 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | BilledAgreement | -Closed | 73329 | Fw: Connies laptop | 0 | Drop off connie laptop and pickup phone that needs to be reset for ticket #73454 | 0 |
Legend:
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Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 1 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 2 | |