Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:37:20 pm took 0.49 seconds version: b85cbb8 helpers: v2

Territory: BMS Date: 8/6/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  8/3 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43621 BMS SONM ggonzales 8/6 3:34 pm 4:09 pm 0.58 0.75 0 93.75 Remote Standard Technician Billable 8/3 Help Desk 2.1 PendingApproval Open 80437 Impossible Travel Alert 0 Steps taken: * Triaged ticket * Worked with Ryan to address issue * Revoked all sessions and removed suspicious auth methods Next Steps: * Ryan will reach out to client to get her signed in 0
2 43628 BMS CASNM jirwin 8/6 8:30 am 9:00 am 0.50 1.00 0 25.00 Travel Standard Technician Billable 8/3 Help Desk 2.1 Open Scheduled 79611 Audit devices and pickup new laptop 0 Travel time for onsite visit.  0
3 43671 BMS CASNM jirwin 8/6 9:00 am 10:45 am 1.75 1.75 0 218.75 Onsite Standard Technician Billable 8/3 Help Desk 2.1 Open Scheduled 79611 Audit devices and pickup new laptop 0 Steps taken: Setup Francisco's traveling laptop Installed and Configured Lucas's laptop for Office Installed printers for each workstation Removed old office license and used it for Christina Setup and configured office for Christina Installed all updates Configured and installed quickbooks for Francisco Next Steps: Investigate archived one drive for Christina 1 Warnings: Notes: Notes contain 'travel', work type not travel Notes: Notes contain 'travel', work type not travel

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Warnings

Field Message Count
Notes  Notes contain 'travel', work type not travel  1
Total  1


43671 - jirwin - 8/6 9:00 am - 79611 - Audit devices and pickup new laptop
Notes contain 'travel', work type not travel