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Territory: BMS Date: 7/26/26 [x] Company: all Ticket: all User: jirwin [x] Type: all Role: all Bill: all Timesheet: all  7/20 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43100 BMS AIAM jirwin 7/26 Sun 9:00 am 9:15 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79719 Truck Scale 1 not producing images for ticket 0 Set the scale camera back to 2304x1728 and tested. 0
2 43101 BMS SVC jirwin 7/26 Sun 6:00 pm 8:00 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 7/20 Help Desk 2.1 PendingApproval -Closed 79355 New OCT machine 0 Steps taken: Upgraded5 more machines. The instrument was powered off so still need to map the new database location. Next Steps: Sent evie a mail and will need to map the new database location once the instrument is powered on. Should take about 5 minutes per machine. 0

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