Home»Time Entries Audit loading ... generated 8/7/2026 at 12:36:11 pm took 0.44 seconds version: 5436fa4 helpers: v2
Territory: BMS Date: 7/17/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 7/13 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 33% (1 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42833 | BMS | TN | fdrewett | 7/17 | 7:00 am | 2:30 pm | 7.50 | 7.50 | 0 | 937.50 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79375 | Evolution Group Network and Phone swap | 1 | 8/6 CS missing travel not an issue (see notes) | Frank - this is the total time on site, working with Ryan on installing the new networking equipment as well as the phones. This includes a trip back to the office to grab switches and PoE injectors Travel time is included in this time entry | 2 | Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Notes contain 'travel', work type not travel | Work Type: No travel entry found for onsite (based on tech, date, company) | Notes: Notes contain 'travel', work type not travel | |||
| 2 | 42784 | BMS | PPT | ggonzales | 7/17 | 10:50 am | 11:03 am | 0.22 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Resolved / Verifying | 79365 | Removing employee from server | 0 | Good morning Peter, Thank you for submitting this ticket. We will reach out once everything is completed on our end. Have a great day! | 0 | |||||||
| 3 | 42786 | BMS | PPT | ggonzales | 7/17 | 11:03 am | 11:04 am | 0.02 | 0.25 | 0 | 31.25 | IDK | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Resolved / Verifying | 79365 | Removing employee from server | 0 | 8/6 CS ASK FD - work type? | Steps taken: * Logged into server reset password and disabled account * Reached out to team for furth offboarding proceedure Next Steps: * Continue offboarding and reach out to client | 2 | Errors: Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | ||||
| 4 | 42788 | BMS | SSS | ggonzales | 7/17 | 1:00 pm | 1:10 pm | 0.17 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79385 | Microsoft 365 | 0 | Steps taken: * Frank called and we assisted with turning on dictation * He tested successfully * Marking ticket as complete Next Steps: | 0 | |||||||
| 5 | 42789 | BMS | PPT | ggonzales | 7/17 | 1:48 pm | 1:52 pm | 0.07 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Resolved / Verifying | 79365 | Removing employee from server | 0 | Steps taken: * Reset Gmail account password Next Steps: | 0 | |||||||
| 6 | 42794 | BMS | MEC | pnordlund | 7/17 | 11:15 am | 11:30 am | 0.25 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 0 | Travel time for onsite visit. | 0 | |||||||
| 7 | 42795 | BMS | MEC | pnordlund | 7/17 | 11:30 am | 2:15 pm | 2.75 | 2.75 | 0 | 343.75 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 0 | -- Terminating cables at upstairs and downstairs racks with keystones for patch panels. -- Cleaning up offices. | 0 | |||||||
| 8 | 42798 | BMS | TN | rclingan | 7/17 | 6:58 am | 1:59 pm | 7.02 | 7.25 | 0 | 906.25 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79375 | Evolution Group Network and Phone swap | 0 | 8/6 CS ASK FD - notes & times different from FD's entry for same visit | onsite visit to swap netwok equipment, isp and phones | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) |
Legend:
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 14.75 | 79375 | TN | Evolution Group Network and Phone swap |
Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 2 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 2 |
| Work Type | Work Type = 'IDK' | 1 |
| Total | 5 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 1 |
| Total | 1 | |