Home»Time Entries Audit loading ... generated 8/7/2026 at 1:37:27 pm took 0.30 seconds version: 5436fa4 helpers: v2
Territory: BMS Date: 7/15/26 [x] Company: all Ticket: all User: all Type: all Role: Standard Technician [x] Bill: all Timesheet: all 7/13 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 75% (3 of 4)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42841 | BMS | AIAM | fdrewett | 7/15 | 9:30 am | 10:00 am | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79234 | AMR - Monitor for the scale hut | 1 | 8/6 CS missing notes not an issue here | 1 | Notices: Notes: Missing notes for travel | Notes: Missing notes for travel | |||||
| 2 | 42840 | BMS | AIAM | fdrewett | 7/15 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79234 | AMR - Monitor for the scale hut | 0 | Connected the monitor with the new adapter, tested and working | 0 | |||||||
| 3 | 42842 | BMS | MEC | fdrewett | 7/15 | 11:00 am | 3:45 pm | 4.75 | 4.75 | 0 | 593.75 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 0 | 8/6 CS fixed onsite entered as remote, ASK FD - where to put travel? (no gap before 11:00 on 7/15) | On-site work for the wiring job | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 4 | 42705 | BMS | MEC | pnordlund | 7/15 | 1:40 pm | 2:05 pm | 0.42 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 0 | Travel time for onsite visit. | 0 | |||||||
| 5 | 42706 | BMS | MEC | pnordlund | 7/15 | 2:20 pm | 2:54 pm | 0.57 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 1 | 8/6 CS duplicate notes not an issue here | -- Cabling onsite/terminating keystones and CAT6 | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | ||||
| 6 | 42707 | BMS | MEC | pnordlund | 7/15 | 3:01 pm | 4:00 pm | 0.98 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 1 | 8/6 CS duplicate notes not an issue here | -- Cabling onsite/terminating keystones and CAT6 | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | ||||
| 7 | 42653 | BMS | SVC | rclingan | 7/15 | 9:59 am | 10:07 am | 0.13 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79291 | Ford unable to access remote pc | 0 | travel for onsite visit - was nearby and already away from a computer easier to stop by to assist. | 0 | |||||||
| 8 | 42654 | BMS | SVC | rclingan | 7/15 | 10:07 am | 10:35 am | 0.47 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79291 | Ford unable to access remote pc | 0 | Onsite visit troubleshooting ford remote issues ninja remote working normally for my account and able to remote in reset ninja password reset ninja connections permissions updated ninja remote application issue still persisting plan is to gain remote access to ford wfh pc and setup VPN and RDP | 0 | |||||||
| 9 | 42640 | BMS | NMLGL | rclingan | 7/15 | 11:00 am | 11:15 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79287 | Re: Teresa's mailbox | 0 | Added Kevin to Teresa's mailbox read and manage access. | 0 | |||||||
| 10 | 42643 | BMS | HH | rclingan | 7/15 | 11:10 am | 11:25 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79215 | SOAR Intake forms | 0 | time spent creating synopsis for individually assigned tablets. Sent word document to jesse and melissa | 0 | |||||||
| 11 | 42655 | BMS | SVC | rclingan | 7/15 | 11:15 am | 11:20 am | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79291 | Ford unable to access remote pc | 0 | send remote access link to ford and await installation to jump on pc and setup vpn and rdp. - user at lunch. | 0 | |||||||
| 12 | 42659 | BMS | MEC | rclingan | 7/15 | 11:30 am | 11:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79292 | restore details file for rick | 0 | work with rick to verify restore date period and files that need to be restored. restore files and ask rick to verify everything that was missing is back. | 0 | |||||||
| 13 | 42684 | BMS | SVC | rclingan | 7/15 | 3:35 pm | 3:47 pm | 0.20 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79291 | Ford unable to access remote pc | 0 | setup openvpn and rdp on ford desktop to allow remote access. set fixed ip on ford remote pc | 0 | |||||||
| 14 | 42709 | BMS | MEC | rclingan | 7/15 | 4:30 pm | 5:13 pm | 0.72 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 0 | gather missing materials that are available at atg office - multibit drill grommet blank faceplate cut down back board for rack mount to size | 0 | |||||||
| 15 | 42710 | BMS | MEC | rclingan | 7/15 | 5:13 pm | 5:23 pm | 0.17 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 0 | Travel to lowes for material purchase for job | 0 | |||||||
| 16 | 42711 | BMS | MEC | rclingan | 7/15 | 5:23 pm | 5:37 pm | 0.23 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 0 | purchased low voltage boxes and new oscillating saw blade carbide reinforced. | 0 |
Legend:
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 8.50 | 79235 | MEC | Wiring Time Tracking |
Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 1 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 1 |
| Total | 2 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Duplicate notes | 2 |
| Total | 2 | |
Notices
| Field | Message | Count |
|---|---|---|
| Notes | Missing notes for travel | 1 |
| Total | 1 | |