Home»Time Entries Audit loading ... generated 8/7/2026 at 1:37:31 pm took 0.40 seconds version: 5436fa4 helpers: v2
Territory: BMS Date: 7/14/26 [x] Company: all Ticket: all User: all Type: all Role: Standard Technician [x] Bill: all Timesheet: all 7/13 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 66% (2 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42582 | BMS | NMLGLCR | fdrewett | 7/14 | 7:28 am | 7:31 am | 0.05 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79227 | FW: McCarty v. Sandoval County, D-1329-CV-2026-339 | 1 | 8/6 CS fixed correspondence marked as billable | Morning Courtney, Sorry for the slow response. I'm at the desk this morning till about 8:30am then a meeting till about 10am then free again. feel free to call 505-386-0123 Frank | 0 | ||||||
| 2 | 42615 | BMS | OMNI | fdrewett | 7/14 | 11:30 am | 12:30 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | In Progress | 79258 | Time Tracking | 0 | Call with Todd about the upcomming trip to Encino | 0 | |||||||
| 3 | 42618 | BMS | AIAM | fdrewett | 7/14 | 3:37 pm | 4:07 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79264 | infection on laptop | 1 | 8/6 CS deduct missing not an issue here | Remoted in to Mike's laptop and found that some websites were sending notifications. Disabled notifications and kicked off a scan with Huntress. | 0 | ||||||
| 4 | 42587 | BMS | PPT | pnordlund | 7/14 | 8:34 am | 9:01 am | 0.45 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79248 | Payment Terminal | 0 | -- Called Celeste and remoted into A-3144. -- Vendor notes that the terminal is showing disconnected. Gave admin access and the terminal isn't showing in device manager. Drivers are installed. -- Vendor is going to send a new cable for connection to the machine. Celeste will reach out once the new cable is received to assist with setup. -- Closing ticket. | 0 | |||||||
| 5 | 42650 | BMS | CT | rclingan | 7/14 | 6:00 am | 7:35 am | 1.58 | 1.75 | 0 | 218.75 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79088 | NVR Identity issues | 0 | 8/6 CS fixed onsite entered as remote, needs travel | onsite work with users to setup new ui accounts and verify badge/endpoint/camera access | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 1 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 1 |
| Total | 2 | |