Home»Time Entries Audit loading ... generated 8/7/2026 at 1:36:30 pm took 0.38 seconds version: 5436fa4 helpers: v2

Territory: BMS Date: 7/9/26 [x] Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: all Timesheet: all  7/6 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 1)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42327 BMS JGCPA rclingan 7/9 8:15 am 8:30 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79085 Christina WFH setup for new pc 0 worked with christina to get new desktop setup at old address and remote desktop turned on ensured connection from christina wfh pc. 0
2 42350 BMS SONM rclingan 7/9 9:45 am 10:04 am 0.32 0.50 0 62.50 Remote Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79093 lea county emails going to quarantine 0 scott called and asked for assistance with some emails that barbara was not receiving. emails were caught in quarantine released emails and added rule for the domain. 0
3 42373 BMS MEC rclingan 7/9 11:16 am 11:38 am 0.37 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 77237 Miller network walk 0 8/6 CS ADD SOP for onsite w/o 1-hr minimum, ex: pickup/delivery travel for onsite to pickup keys 3 Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Notes contain 'travel', work type not travel Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) Notes: Notes contain 'travel', work type not travel
4 42409 BMS NMLGL rclingan 7/9 2:00 pm 2:20 pm 0.33 0.50 0 62.50 Remote Standard Technician Billable 7/6 Help Desk 2.1 Open Scheduled 79061 New laptop and dock for Kathy and Carmela 0 order laptops convert quote to order docks are all out of stock at lenovo now 0
5 42404 BMS NMLGL rclingan 7/9 2:20 pm 2:31 pm 0.18 0.25 0 31.25 Remote Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79112 Carmela Laptop issues 0 fixed issue with VPN and outlook vpn service had stopped outlook had an old session hung up and needed to be force closed. 0
6 42437 BMS CT rclingan 7/9 4:15 pm 5:00 pm 0.75 0.75 0 93.75 Remote Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79088 NVR Identity issues 0 Setup entra groups for unifi identity control. audit current access and protect permissions. 0

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Error (2)
Warning (1)
Notice (0)


Errors

Field Message Count
Audit Done  Audit incomplete  1
Work Type  No travel entry found for onsite (based on tech, date, company)  1
Total  2


Warnings

Field Message Count
Notes  Notes contain 'travel', work type not travel  1
Total  1


42373 - rclingan - 7/9 11:16 am - 77237 - Miller network walk
No travel entry found for onsite (based on tech, date, company)
Audit incomplete
Notes contain 'travel', work type not travel