Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:25:01 pm took 0.64 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 4/28/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 4/27 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 5)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 39416 | BMS | JGCPA | fdrewett | 4/28 | 9:30 am | 9:40 am | 0.17 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 4/27 | Help Desk 2.1 | WrittenOff | -Closed | 74893 | No Subject | 0 | called and checked in with Amy. she just needs a new mouse. She is going to run over to Staples. | 0 | |||||||
| 2 | 39651 | BMS | HH | fdrewett | 4/28 | 11:00 am | 3:00 pm | 4.00 | 4.00 | 0 | 600.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Reviewed the results of the pilot migrations - all trial passes completed successfully across mail, calendar, contacts and Drive data. Purchased and applied the remaining User Migration Bundle licenses to cover the balance of the user count. Kicked off the mailbox Pre-Stage Pass, starting with Jesse Hugg as the validation user, and monitored throughput, throttling and the error queue as the pass ran. | 0 | |||||||
| 3 | 39446 | BMS | HH | rclingan | 4/28 | 7:53 am | 9:47 am | 1.90 | 2.00 | 0 | 300.00 | Onsite | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Onsite for signing into microsoft at aoc | 1 | Errors: Work Type: No travel entry found for onsite (based on tech, date, company) | Work Type: No travel entry found for onsite (based on tech, date, company) | |||||
| 4 | 39448 | BMS | HH | rclingan | 4/28 | 10:05 am | 11:00 am | 0.92 | 1.00 | 0 | 150.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | work on printer plan and admin priviledges | 0 | |||||||
| 5 | 39444 | BMS | NMFFL | rclingan | 4/28 | 11:00 am | 12:30 pm | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Closed | 74903 | Loni returning - need to setup accounts and laptop | 0 | Setup laptop for user install box and office products adobe etc relicense mailbox and reset password | 0 | |||||||
| 6 | 39445 | BMS | HH | rclingan | 4/28 | 12:00 pm | 12:48 pm | 0.80 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | BilledAgreement | -Closed | 74908 | router and switch setup at housing | 0 | setup router and cloudkey and switch for deployment onsite | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 7 | 40068 | BMS | NMFFL | rclingan | 4/28 | 12:45 pm | 1:00 pm | 0.25 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Closed | 74903 | Loni returning - need to setup accounts and laptop | Added manually by Curtis 5/12/26 | 0 | Travel for onsite visit. | 1 | Notices: Int Notes: Internal notes | Int Notes: Internal notes | ||||
| 8 | 39690 | BMS | NMFFL | rclingan | 4/28 | 1:00 pm | 1:23 pm | 0.38 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Closed | 74903 | Loni returning - need to setup accounts and laptop | 0 | Dropped off laptop with elizabeth and provided credentials | 0 | |||||||
| 9 | 39692 | BMS | HH | rclingan | 4/28 | 2:00 pm | 2:30 pm | 0.50 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Travel for onsite visit. | 2 | Warnings: Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 10 | 39691 | BMS | HH | rclingan | 4/28 | 2:30 pm | 4:30 pm | 2.00 | 2.00 | 0 | 300.00 | Onsite | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Work to transition users to microsoft and get them signed in and passwords changed, authenticator setup. | 1 | Errors: Work Type: No travel entry found for onsite (based on tech, date, company) | Work Type: No travel entry found for onsite (based on tech, date, company) |
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Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 9.50 | 71559 | HH | Migration to M365 Time Tracking |
Errors
| Field | Message | Count |
|---|---|---|
| Work Type | No travel entry found for onsite (based on tech, date, company) | 2 |
| Total | 2 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 1 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 2 |
| Total | 3 | |
Notices
| Field | Message | Count |
|---|---|---|
| Int Notes | Internal notes | 1 |
| Total | 1 | |