Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:25:00 pm took 0.79 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 4/22/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 4/20 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 8)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 39147 | BMS | HH | fdrewett | 4/22 | 8:30 am | 9:00 am | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Travel to | 2 | Errors: Notes: Incomplete notes for travel, Work Type: No onsite entry found for travel (based on tech, date, company) | Notes: Incomplete notes for travel, Work Type: No onsite entry found for travel (based on tech, date, company) | |||||
| 2 | 39146 | BMS | HH | fdrewett | 4/22 | 9:00 am | 10:00 am | 1.00 | 1.00 | 0 | 150.00 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | Onsite meeting with Jesse and Ryan. Melissa was remote. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 3 | 39154 | BMS | NMLGL | fdrewett | 4/22 | 11:20 am | 11:25 am | 0.08 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 4/20 | Help Desk 2.1 | WrittenOff | -Closed | 74213 | NMLGL - Charles email issues on iphone. | 0 | Called and left a message for Charles | 0 | |||||||
| 4 | 39153 | BMS | MC | fdrewett | 4/22 | 11:30 am | 11:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74683 | Robyn Email | 0 | Added the auto-reply. let us know if you need anything else. Frank | 0 | |||||||
| 5 | 39254 | BMS | SBI | fdrewett | 4/22 | 12:15 pm | 12:45 pm | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74585 | Fw: Drive Swap In TriCaster | 0 | 1 | Notices: Notes: Missing notes for travel | Notes: Missing notes for travel | ||||||
| 6 | 39253 | BMS | SBI | fdrewett | 4/22 | 12:45 pm | 2:00 pm | 1.25 | 1.25 | 0 | 156.25 | Onsite | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74585 | Fw: Drive Swap In TriCaster | 0 | drive swap for the tricaster | 0 | |||||||
| 7 | 39256 | BMS | AIAM | fdrewett | 4/22 | 3:00 pm | 3:15 pm | 0.25 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74698 | New voicemail from Acme Main (505) 345-2457 | 0 | 1 | Notices: Notes: Missing notes for travel | Notes: Missing notes for travel | ||||||
| 8 | 39255 | BMS | AIAM | fdrewett | 4/22 | 3:15 pm | 4:15 pm | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74698 | New voicemail from Acme Main (505) 345-2457 | 0 | On-Site for Paula's computer not starting up. Looks like the issue was trying to find the power button. it was hidding behind her plant. check in with Bill Karr | 0 | |||||||
| 9 | 39135 | BMS | HH | rclingan | 4/22 | 8:25 am | 8:41 am | 0.27 | 0.50 | 0 | 75.00 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | worked to fix device lock requirements in policy. changed from 14 -> 8 | 0 | |||||||
| 10 | 39173 | BMS | HH | rclingan | 4/22 | 8:45 am | 9:02 am | 0.28 | 1.00 | 0 | 150.00 | Onsite | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | travel for onsite visit. | 2 | Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Notes contain 'travel', work type not travel | Work Type: No travel entry found for onsite (based on tech, date, company) | Notes: Notes contain 'travel', work type not travel | ||||
| 11 | 39174 | BMS | HH | rclingan | 4/22 | 9:02 am | 10:07 am | 1.08 | 1.25 | 0 | 187.50 | Onsite | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | meeting to discuss plan for transition at the shelters as they are 24/7 operations | 1 | Errors: Work Type: No travel entry found for onsite (based on tech, date, company) | Work Type: No travel entry found for onsite (based on tech, date, company) | |||||
| 12 | 39177 | BMS | IC | rclingan | 4/22 | 11:00 am | 11:19 am | 0.32 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 68336 | New Laptops and Setups for Welding Shop & Conference Set Up | 0 | travel for onsite visit. | 0 | |||||||
| 13 | 39178 | BMS | IC | rclingan | 4/22 | 11:19 am | 1:55 pm | 2.60 | 2.75 | 0 | 343.75 | Onsite | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 68336 | New Laptops and Setups for Welding Shop & Conference Set Up | 0 | onsite to terminate and clean up server room wiring. terminate all pulled cable into keystones dress cable runs patch keystones into patch panel and patch panel into switch office terminations are waiting on white keystones and faceplates that should arrive 4/23/26 discussed progress with angelo and plan for friday to return and terminate office cables so they can move in the week of 4/27 | 0 | |||||||
| 14 | 39181 | BMS | AIAM | rclingan | 4/22 | 2:30 pm | 2:45 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74698 | New voicemail from Acme Main (505) 345-2457 | 0 | talked to paula on the phone and tried to walk her through turning computer back on, frank is headed onsite shortly. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 15 | 39182 | BMS | HH | rclingan | 4/22 | 2:45 pm | 2:58 pm | 0.22 | 0.25 | 0 | 37.50 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Resolved / Verifying | 71559 | Migration to M365 Time Tracking | 0 | discussion with jesse and patricia to plan her transition. | 0 | |||||||
| 16 | 39172 | BMS | CTCPA | rclingan | 4/22 | 2:58 pm | 3:11 pm | 0.22 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 75204 | New Computer Info for remote desktop setup | 0 | The main benefit of a desktop accessed via remote desktop versus a laptop connected through VPN is connection stability between the client machine and the applications/databases on the server. On the local network, the desktop has a wired gigabit connection directly to the server. A laptop connected over VPN, on the other hand, would realistically see speeds closer to 100 Mb/s at best — roughly 10% of local speed — since it's limited by our upload speed and the user's download speed. Beyond the raw speed difference, the VPN connection is also more susceptible to latency, instability, and potential data corruption due to the lower available bandwidth and any drops along the way. For line-of-business applications that are constantly reading and writing to the server, a remoted desktop provides a much more reliable experience. | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 17 | 39184 | BMS | PPT | rclingan | 4/22 | 3:30 pm | 3:45 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74709 | loraine issues with access centresuite webpage | 0 | worked with loraine to clear cache and ensure access to the webpage is restored. | 0 |
Legend:
(hover over fields for details)
Errors
| Field | Message | Count |
|---|---|---|
| Notes | Incomplete notes for travel | 1 |
| Work Type | No onsite entry found for travel (based on tech, date, company) | 1 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 2 |
| Total | 4 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 1 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 2 |
| Total | 3 | |
Notices
| Field | Message | Count |
|---|---|---|
| Notes | Missing notes for travel | 2 |
| Notes | Notes longer than 500 characters | 1 |
| Total | 3 | |