Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:24:58 pm took 0.36 seconds version: b85cbb8 helpers: v2

Territory: BMS Date: 4/17/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  4/13 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 6)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 38911 BMS MEC fdrewett 4/17 5:00 am 6:00 am 1.00 1.00 0 125.00 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74399 Free Space on MEC-DC02 0 remoted in and cleaned an additional 200gb in the e: drive. there is a backup folder for Jana i need to ask about 0
2 38935 BMS AIAM fdrewett 4/17 6:30 am 8:00 am 1.50 1.50 0 187.50 Onsite Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 71682 AMR - New vibration sensor for the mill 0 onsite working with Richard. found the sensor that he installed and configured in the app. We have it connected but it needs a bunch of info from the bearing that it is monitoring. need to reach out to the vendor for support 0
3 38959 BMS IC fdrewett 4/17 10:04 am 10:23 am 0.32 1.00 0 25.00 Travel Standard Technician DoNotBill 4/13 Help Desk 2.1 WrittenOff -Closed 68336 New Laptops and Setups for Welding Shop & Conference Set Up 0 Travel for onsite visit. 3 Errors: Work Type: No onsite entry found for travel (based on tech, date, company); Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Work Type: No onsite entry found for travel (based on tech, date, company) Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales Bill: Status = 'DoNotBill', work type not admin, correspondence or sales
4 38945 BMS TFF fdrewett 4/17 10:40 am 10:50 am 0.17 1.00 0 25.00 Travel Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 73831 Jerome Battery Backup 0 Travel for onsite visit. 1 Errors: Work Type: No onsite entry found for travel (based on tech, date, company) Work Type: No onsite entry found for travel (based on tech, date, company)
5 38960 BMS HH fdrewett 4/17 11:51 am 12:40 pm 0.82 1.00 0 150.00 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Resolved / Verifying 71559 Migration to M365 Time Tracking 0 walked with jesse about transition for AOC and Gateway programs as they operate 24/7 and will need access to certain things for at least a portion of the staff throughout the transition weekend. discussed the likelihood of transitioning a few people at each location either before 5/1 or on 5/1 after mx record change so that they are ready for the transition weekend without a disruption to service. 1 Warnings: Notes: Duplicate notes Notes: Duplicate notes
6 40065 BMS AIAM fdrewett 4/17 6:20 pm 6:30 pm 0.17 1.00 0 25.00 Travel Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 71682 AMR - New vibration sensor for the mill Added manually by Curtis 5/12/26 0 Travel for onsite visit. 1 Notices: Int Notes: Internal notes Int Notes: Internal notes
7 38923 BMS NMLGL mleasure 4/17 8:49 am 8:51 am 0.03 0.25 0 31.25 Correspondence NC Standard Technician DoNotBill 4/13 Help Desk 2.1 WrittenOff -Closed 74383 A few issues at the Osuna NMLGL office 0 Deborah, Ryan asked me to reach out and find out when you will be available today to troubleshoot the issues on your machine. Respectfully, Marc 0
8 38943 BMS IC rclingan 4/17 10:04 am 10:23 am 0.32 1.00 0 25.00 Travel Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 68336 New Laptops and Setups for Welding Shop & Conference Set Up 0 Travel for onsite visit. 0
9 38944 BMS IC rclingan 4/17 10:23 am 10:40 am 0.28 1.00 0 125.00 Onsite Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 68336 New Laptops and Setups for Welding Shop & Conference Set Up 0 check in with angelo on status of new building and walk through site to view current drops and discuss any additional needs such as the conference room drops/electrical for tv plan to return next week to begin terminating drops installed by electricians. 0
10 38946 BMS TFF rclingan 4/17 10:50 am 10:55 am 0.08 1.00 0 125.00 Onsite Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 73831 Jerome Battery Backup 0 Onsite visit to replace battery backup with surge protector. ensured desktop came back online after replacement. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
11 38951 BMS NMLGL rclingan 4/17 11:26 am 11:51 am 0.42 0.50 0 62.50 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Closed 74436 Susan issues when connected to VPN 0 worked with susan to resolve her network issues by replacing the vpn configuration profile. 0
12 38952 BMS HH rclingan 4/17 11:51 am 12:40 pm 0.82 1.00 0 150.00 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Resolved / Verifying 71559 Migration to M365 Time Tracking 0 walked with jesse about transition for AOC and Gateway programs as they operate 24/7 and will need access to certain things for at least a portion of the staff throughout the transition weekend. discussed the likelihood of transitioning a few people at each location either before 5/1 or on 5/1 after mx record change so that they are ready for the transition weekend without a disruption to service. 1 Warnings: Notes: Duplicate notes Notes: Duplicate notes
13 38953 BMS HH rclingan 4/17 1:30 pm 2:05 pm 0.58 0.75 0 93.75 Remote Standard Technician Billable 4/13 Help Desk 2.1 BilledAgreement -Closed 74392 Assist with FY 27 estimations 0 Sent info to jesse regarding adobe licenses for clarification. 0
14 38995 BMS HH rclingan 4/17 2:30 pm 3:30 pm 1.00 1.00 0 150.00 Remote Standard Technician Billable 4/13 Help Desk 2.1 Billed -Resolved / Verifying 71559 Migration to M365 Time Tracking 0 Clean up transition document and admin email addresses Create temp password for accounts and change pin requirements 0

Legend:
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Error (3)
Warning (3)
Notice (2)


Errors

Field Message Count
Work Type  No onsite entry found for travel (based on tech, date, company)  2
Work Type  No travel entry found for onsite (based on tech, date, company)  1
Total  3


Warnings

Field Message Count
Entry Status  Status = 'WrittenOff', work type not admin, correspondence or sales  1
Notes  Duplicate notes  2
Total  3


Notices

Field Message Count
Bill  Status = 'DoNotBill', work type not admin, correspondence or sales  1
Int Notes  Internal notes  1
Total  2


38959 - fdrewett - 4/17 10:04 am - 68336 - New Laptops and Setups for Welding Shop & Conference Set Up
No onsite entry found for travel (based on tech, date, company)
Status = 'WrittenOff', work type not admin, correspondence or sales
Status = 'DoNotBill', work type not admin, correspondence or sales

38945 - fdrewett - 4/17 10:40 am - 73831 - Jerome Battery Backup
No onsite entry found for travel (based on tech, date, company)

38960 - fdrewett - 4/17 11:51 am - 71559 - Migration to M365 Time Tracking
Duplicate notes

40065 - fdrewett - 4/17 6:20 pm - 71682 - AMR - New vibration sensor for the mill
Internal notes

38946 - rclingan - 4/17 10:50 am - 73831 - Jerome Battery Backup
No travel entry found for onsite (based on tech, date, company)

38952 - rclingan - 4/17 11:51 am - 71559 - Migration to M365 Time Tracking
Duplicate notes