Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:25:02 pm took 0.50 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 4/8/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 4/6 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 5)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 38334 | BMS | IC | rclingan | 4/8 | 8:05 am | 8:20 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/6 | Help Desk 2.1 | Billed | -Closed | 73873 | Snipping Tool | 0 | worked with lisa to fix snipping tool, ran sfc and restarted the computer. verified snipping tool is working properly now. Scheduled onsite with Lisa for replacement of computer for new hire. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 2 | 38352 | BMS | HH | rclingan | 4/8 | 8:20 am | 9:04 am | 0.73 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/6 | Help Desk 2.1 | BilledAgreement | -Closed | 73861 | 3 new tablets for soar | 0 | begin tablet setup | 0 | |||||||
| 3 | 38355 | BMS | TSSNM | rclingan | 4/8 | 9:00 am | 9:04 am | 0.07 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/6 | Help Desk 2.1 | Billed | -Closed | 73987 | Switch down after power outage | 0 | talked with al and walked them through power cycling switch with no success - headed onsite. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 4 | 38357 | BMS | TSSNM | rclingan | 4/8 | 9:04 am | 9:15 am | 0.18 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 4/6 | Help Desk 2.1 | Billed | -Closed | 73987 | Switch down after power outage | 0 | Travel for onsite visit. | 0 | |||||||
| 5 | 38358 | BMS | TSSNM | rclingan | 4/8 | 9:15 am | 10:15 am | 1.00 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 4/6 | Help Desk 2.1 | Billed | -Closed | 73987 | Switch down after power outage | 0 | fixed network loopback issue that was causing switch to be offline, reorganized cables and talked with al about replacing the remaining switch that was found and was the original cause of this issue. we have replacements in stock at the office and will bring one by the next time we are in the area. | 0 | |||||||
| 6 | 38359 | BMS | HH | rclingan | 4/8 | 10:15 am | 10:30 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/6 | Help Desk 2.1 | BilledAgreement | -Closed | 73989 | Fw: Quickbooks issue | 0 | investigate quickbooks issues with jesse, decided to swap melanie to a newer computer that had been slated for the accounting department already. | 0 | |||||||
| 7 | 38360 | BMS | HH | rclingan | 4/8 | 10:30 am | 10:43 am | 0.22 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/6 | Help Desk 2.1 | BilledAgreement | -Closed | 73989 | Fw: Quickbooks issue | 0 | Travel for onsite visit. | 2 | Warnings: Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | Notes: Notes contain 'travel', work type not travel, Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 8 | 38361 | BMS | HH | rclingan | 4/8 | 10:43 am | 11:48 am | 1.08 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 4/6 | Help Desk 2.1 | BilledAgreement | -Closed | 73989 | Fw: Quickbooks issue | 0 | Onsite visit to replace melanie computer, remap quickbooks shared drive and printers reinstall foxit ensure quickbooks company file opens properly. we need to grab her bookmarks and password off of the old desktop as well as a mileage form and get back to the user. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 9 | 38364 | BMS | HH | rclingan | 4/8 | 12:12 pm | 12:58 pm | 0.77 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 4/6 | Help Desk 2.1 | BilledAgreement | -Closed | 73861 | 3 new tablets for soar | 0 | Finish setup of soar tablets next steps is to return tablets to jesse for deployment | 0 | |||||||
| 10 | 38452 | BMS | PPT | rclingan | 4/8 | 4:01 pm | 4:31 pm | 0.50 | 0.50 | 0 | 87.50 | Remote | Standard Technician | Billable | 4/6 | Help Desk 2.1 | Billed | -Closed | 73965 | My GMail | 0 | investigated google issue and found that google was having widespread issues. | 1 | Errors: Inv Amt: Inv Amt not a multiple of 125 for non-travel | Inv Amt: Inv Amt not a multiple of 125 for non-travel |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Inv Amt | Inv Amt not a multiple of 125 for non-travel | 1 |
| Total | 1 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 1 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 4 |
| Total | 5 | |