Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:25:02 pm took 0.67 seconds version: b85cbb8 helpers: v2

Territory: BMS Date: 4/6/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  4/6 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 6)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 38131 BMS HH fdrewett 4/6 7:45 am 8:00 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 4/6 Help Desk 2.1 BilledAgreement -Closed 73770 Deactivate/Transfer Access Email & Google Accounts 0 Suspended the user in the Google Admin Center. Still need to transfer the files to the new user 0
2 38150 BMS CASNM fdrewett 4/6 8:45 am 9:00 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 4/6 Help Desk 2.1 Billed -Closed 73799 Angie needed the PW for Outlook 0 spoke to Angie and walked her through setting up Outlook on her new phone 0
3 38151 BMS MEC fdrewett 4/6 9:00 am 9:05 am 0.08 0.25 0 31.25 Correspondence NC Standard Technician DoNotBill 4/6 Help Desk 2.1 WrittenOff -Closed 73191 Plotter Issues on Rick's pc 0 Called and spoke to Jana. Reached out to the printer guys to see if we can schedule a time to meet at the MEC office to check out the plotter. 0
4 38210 BMS TFF fdrewett 4/6 12:31 pm 12:42 pm 0.18 1.00 0 25.00 Travel Standard Technician DoNotBill 4/6 Help Desk 2.1 WrittenOff -Closed 73831 Jerome Battery Backup 0 Travel to Client Site. 3 Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Notes: Duplicate notes; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Notes: Duplicate notes Bill: Status = 'DoNotBill', work type not admin, correspondence or sales
5 38211 BMS TFF fdrewett 4/6 12:42 pm 1:05 pm 0.38 1.00 0 125.00 Onsite Standard Technician DoNotBill 4/6 Help Desk 2.1 WrittenOff -Closed 73831 Jerome Battery Backup 0 checkout ups beeping and kathy's email on jerome pc. 3 Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Notes: Duplicate notes; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Notes: Duplicate notes Bill: Status = 'DoNotBill', work type not admin, correspondence or sales
6 38159 BMS HH rclingan 4/6 8:56 am 9:39 am 0.72 0.75 0 112.50 Remote Standard Technician Billable 4/6 Help Desk 2.1 Billed -Resolved / Verifying 71559 Migration to M365 Time Tracking 0 Spoke with jesse about the migration and timelines. would like to move accounting department before everyone else (mid april) as they do billing at the beginning of the month. 0
7 38167 BMS HH rclingan 4/6 9:42 am 9:51 am 0.15 0.25 0 31.25 Remote Standard Technician Billable 4/6 Help Desk 2.1 BilledAgreement -Closed 73770 Deactivate/Transfer Access Email & Google Accounts 0 Granted access to marlene per request. 0
8 38182 BMS SVC rclingan 4/6 11:34 am 11:49 am 0.25 0.25 0 31.25 Remote Standard Technician Billable 4/6 Help Desk 2.1 Billed -Closed 73822 new dr email address 0 created new email for new doctor and sent encrypted email with credentials to cindy and evie 0
9 38185 BMS HH rclingan 4/6 12:09 pm 12:10 pm 0.02 0.25 0 31.25 Remote Standard Technician Billable 4/6 Help Desk 2.1 BilledAgreement -Closed 73823 Fw: Printer Access 0 computer is offline, requested that device be turned on 0
10 38203 BMS TFF rclingan 4/6 12:31 pm 12:42 pm 0.18 1.00 0 25.00 Travel Standard Technician Billable 4/6 Help Desk 2.1 Billed -Closed 73831 Jerome Battery Backup 0 Travel to Client Site. 1 Warnings: Notes: Duplicate notes Notes: Duplicate notes
11 38204 BMS TFF rclingan 4/6 12:42 pm 1:05 pm 0.38 1.00 0 125.00 Onsite Standard Technician Billable 4/6 Help Desk 2.1 Billed -Closed 73831 Jerome Battery Backup 0 checkout ups beeping and kathy's email on jerome pc. 1 Warnings: Notes: Duplicate notes Notes: Duplicate notes
12 38201 BMS HH rclingan 4/6 2:01 pm 2:16 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 4/6 Help Desk 2.1 BilledAgreement -Closed 73815 Printer Access 0 added printers to user computer. 0
13 38222 BMS IC rclingan 4/6 2:16 pm 3:01 pm 0.75 0.75 0 93.75 Remote Standard Technician Billable 4/6 Help Desk 2.1 Billed -Closed 72923 Upgrade computer for new employee 0 initial provision of device. 1 Warnings: Notes: Duplicate notes Notes: Duplicate notes
14 38226 BMS NMLGL rclingan 4/6 3:01 pm 4:01 pm 1.00 1.00 0 125.00 Remote Standard Technician Billable 4/6 Help Desk 2.1 Billed -Closed 73604 Laptop Request for Trial 0 initial provision of device. 1 Warnings: Notes: Duplicate notes Notes: Duplicate notes

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Error (0)
Warning (8)
Notice (2)


Warnings

Field Message Count
Entry Status  Status = 'WrittenOff', work type not admin, correspondence or sales  2
Notes  Duplicate notes  6
Total  8


Notices

Field Message Count
Bill  Status = 'DoNotBill', work type not admin, correspondence or sales  2
Total  2


38210 - fdrewett - 4/6 12:31 pm - 73831 - Jerome Battery Backup
Status = 'WrittenOff', work type not admin, correspondence or sales
Duplicate notes
Status = 'DoNotBill', work type not admin, correspondence or sales

38211 - fdrewett - 4/6 12:42 pm - 73831 - Jerome Battery Backup
Status = 'WrittenOff', work type not admin, correspondence or sales
Duplicate notes
Status = 'DoNotBill', work type not admin, correspondence or sales

38203 - rclingan - 4/6 12:31 pm - 73831 - Jerome Battery Backup
Duplicate notes

38204 - rclingan - 4/6 12:42 pm - 73831 - Jerome Battery Backup
Duplicate notes

38222 - rclingan - 4/6 2:16 pm - 72923 - Upgrade computer for new employee
Duplicate notes

38226 - rclingan - 4/6 3:01 pm - 73604 - Laptop Request for Trial
Duplicate notes