Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:20:12 pm took 0.47 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 3/26/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/23 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 5)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 37574 | BMS | MEC | fdrewett | 3/26 | 8:15 am | 8:30 am | 0.25 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 73191 | Plotter Issues on Rick's pc | 0 | 2 | Errors: Work Type: No onsite entry found for travel (based on tech, date, company); Notices: Notes: Missing notes for travel | Work Type: No onsite entry found for travel (based on tech, date, company) | Notes: Missing notes for travel | |||||
| 2 | 37498 | BMS | MEC | fdrewett | 3/26 | 8:30 am | 9:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 73191 | Plotter Issues on Rick's pc | 0 | On-Site - installed the updated driver on ricks computer and it fixed the orientation issue. plotting is still slow and there is an issue with the margins | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 3 | 37569 | BMS | OMNI | fdrewett | 3/26 | 10:00 am | 11:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72892 | OMNI Weekly Meeting | 0 | Weekly meeting | 0 | |||||||
| 4 | 37571 | BMS | OMNI | fdrewett | 3/26 | 12:00 pm | 1:00 pm | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 72892 | OMNI Weekly Meeting | 0 | Researching Hardware needed to setup a new client | 0 | |||||||
| 5 | 37558 | BMS | HH | mleasure | 3/26 | 2:44 pm | 3:07 pm | 0.38 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | Ryan called for some additional adapters. Packed them up and drove onsite. | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 6 | 37559 | BMS | HH | mleasure | 3/26 | 3:08 pm | 4:00 pm | 0.87 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | Helpoed Ryan with end users and phones. | 0 | |||||||
| 7 | 37560 | BMS | HH | mleasure | 3/26 | 4:01 pm | 4:27 pm | 0.43 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | drove back and input notes | 0 | |||||||
| 8 | 37484 | BMS | SVC | rclingan | 3/26 | 8:00 am | 8:16 am | 0.27 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 73256 | HEIGHTS Site Walk - Check out the optometry equipment | 0 | travel to site | 0 | |||||||
| 9 | 37483 | BMS | SVC | rclingan | 3/26 | 8:16 am | 8:27 am | 0.18 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 73256 | HEIGHTS Site Walk - Check out the optometry equipment | 0 | looked at machines with evie to determine which pieces of optometry equipment have software on the exam room pcs. * Optos \(both locations\) has its own machine in the server closet * Cirrus HD-OCT data on server * Keratograph data on server * Humphrey Field Analyzer \(HFA 3\) data on server * exam room pcs all have acuity pro on a side note we should look at what it takes to update the cirrus to windows 11.. | 0 | |||||||
| 10 | 37508 | BMS | HH | rclingan | 3/26 | 10:46 am | 10:52 am | 0.10 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 73271 | QB company file access mutli user error | 0 | ran repair on qb database server | 0 | |||||||
| 11 | 37512 | BMS | PPT | rclingan | 3/26 | 10:52 am | 11:13 am | 0.35 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | Billed | -Closed | 73273 | QB issues for peter | 0 | ran qb database server manager to attempt to fix issues with file shares. let suzanne know to test. | 0 | |||||||
| 12 | 37523 | BMS | HH | rclingan | 3/26 | 11:21 am | 1:09 pm | 1.80 | 2.00 | 0 | 250.00 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 73274 | Fw: Security compliance DUE 3/27 | 0 | Drafted security guidelines response for BCBS reviewed old responses from previous years, new guidelines are much more verbose discussed response with frank sent response to melissa and jesse for review | 0 | |||||||
| 13 | 37675 | BMS | HH | rclingan | 3/26 | 1:09 pm | 1:28 pm | 0.32 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | 1 | Errors: Notes: Missing notes, work type not travel | Notes: Missing notes, work type not travel | ||||||
| 14 | 37677 | BMS | HH | rclingan | 3/26 | 1:28 pm | 3:54 pm | 2.43 | 2.50 | 0 | 312.50 | Remote | Standard Technician | Billable | 3/23 | Help Desk 2.1 | BilledAgreement | -Closed | 72930 | Fw: Prepare for your Comcast Business appointment tomorrow | 0 | Onsite setup and installation of new network equipment mount 2 access points and 48 port switch move network drops from old switches to new 48 port diagnose issues with poe drops and move phones to power adapters setup wifi network create new vlan for printers as they exist staticed and setup on all company devices in a different subnet that was previously provided by the city network. verify printing and scanning works verify quickbooks server connectivity for accounting department | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Notes | Missing notes, work type not travel | 1 |
| Work Type | No onsite entry found for travel (based on tech, date, company) | 1 |
| Total | 2 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 3 |
| Total | 3 | |
Notices
| Field | Message | Count |
|---|---|---|
| Notes | Missing notes for travel | 1 |
| Total | 1 | |