Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:20:17 pm took 0.76 seconds version: b85cbb8 helpers: v2

Territory: BMS Date: 3/19/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all  3/16 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 37043 BMS PPT fdrewett 3/19 8:00 am 8:30 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 72768 Donald needs help with getting remote access from the Mac 0 Worked with Donald on getting the account recreated in Remote Desktop and tested 0
2 37044 BMS MEC fdrewett 3/19 8:30 am 10:00 am 1.50 1.50 0 187.50 Remote Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 72767 Plotter work for Rick and Richard 0 Worked with Richard and Rick. Copied the settings from the working computer and tested on the two new workstations 0
3 37160 BMS OMNI fdrewett 3/19 10:00 am 11:30 am 1.50 1.50 0 187.50 Remote Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 71636 Omni Meeting 0 weekly meeting 0
4 37161 BMS OMNI fdrewett 3/19 2:00 pm 4:00 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 71636 Omni Meeting 0 Security review of the servers and reviewing the code-base. looks like there has been no movement on the security issues raised last week... 0
5 37030 BMS IC rclingan 3/19 8:05 am 9:14 am 1.15 1.25 0 156.25 Remote Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 72400 Desktop For project manager 0 work on setting up machine * initial out of box experience * install agent * install windows updates * remove bloatware 0
6 37035 BMS IC rclingan 3/19 9:27 am 9:57 am 0.50 0.50 0 62.50 Remote Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 72400 Desktop For project manager 0 Continued work on setup of desktop * updated bios * check dell command update and run all updates * set local user password 0
7 37078 BMS NMFFL rclingan 3/19 10:08 am 10:22 am 0.23 1.00 0 25.00 Travel Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 72789 apple business setup 0 travel to client office 0
8 37079 BMS NMFFL rclingan 3/19 10:22 am 11:32 am 1.17 1.25 0 156.25 Onsite Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 72789 apple business setup 0 * worked with elizabeth to verify the apple business account with apple support * setup tessa email on collette macbook and laptop * picked up device for rehire employee starting may 1 * discussed ediscovery opportunity 0
9 37086 BMS AIAM rclingan 3/19 3:30 pm 3:45 pm 0.25 0.25 0 31.25 Remote Standard Technician Billable 3/16 Help Desk 2.1 Billed -Closed 72770 New voicemail from Acme Main (505) 345-2457 0 work with paula to make sure she is good on teams 0

Legend:
(hover over fields for details)

Error (0)
Warning (0)
Notice (0)