Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:20:13 pm took 0.61 seconds version: b85cbb8 helpers: v2
Territory: BMS Date: 3/12/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/9 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 5)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 36521 | BMS | OMNI | fdrewett | 3/12 | 10:00 am | 11:30 am | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71778 | OMNI Weekly meeting | 0 | Weekly Meeting | 0 | |||||||
| 2 | 36540 | BMS | AIAM | fdrewett | 3/12 | 2:30 pm | 3:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71784 | AMR - wifi in the office cutting out | 0 | took a look at the settings in unifi and found that the rabbit ears on the roof maybe interfering with the wifi in the office. disabled them and we will see what it looks like the rest of the day and tomorrow. | 0 | |||||||
| 3 | 36564 | BMS | SVC | fdrewett | 3/12 | 3:00 pm | 3:30 pm | 0.50 | 0.50 | 0 | 62.50 | Correspondence NC | Standard Technician | NoCharge | 3/9 | Help Desk 2.1 | Billed | -Closed | 71678 | Joaquin issue with Crystal PM | 0 | Spoke to Cruzita and she thinks this is a permissions issue between the settings with the manager account and the employee. She is going to check it out and let us know if she needs anything. Closing up the ticket | 1 | Notices: Bill: Status = 'NoCharge' | Bill: Status = 'NoCharge' | |||||
| 4 | 36548 | BMS | HH | rclingan | 3/12 | 10:29 am | 10:43 am | 0.23 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | BilledAgreement | -Closed | 71786 | Upstairs Printer issues | 0 | travel to aoc | 1 | Warnings: Notes: Notes contain 'travel', work type not travel | Notes: Notes contain 'travel', work type not travel | |||||
| 5 | 36549 | BMS | HH | rclingan | 3/12 | 10:43 am | 11:13 am | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | BilledAgreement | -Closed | 71786 | Upstairs Printer issues | 0 | check out canon printer not connecting via ethernet connected by wifi with new ip address check both computers and update drivers and ip address check printing and scanning | 0 | |||||||
| 6 | 36550 | BMS | HH | rclingan | 3/12 | 11:13 am | 11:29 am | 0.27 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | BilledAgreement | -Closed | 71786 | Upstairs Printer issues | 0 | travel back to atg office | 1 | Warnings: Notes: Notes contain 'travel', work type not travel | Notes: Notes contain 'travel', work type not travel | |||||
| 7 | 36551 | BMS | SONM | rclingan | 3/12 | 11:50 am | 12:00 pm | 0.17 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71787 | setup laptop for shane | data entry volunteer | 0 | travel to SONM office | 1 | Warnings: Notes: Notes contain 'travel', work type not travel | Notes: Notes contain 'travel', work type not travel | |||||
| 8 | 36552 | BMS | SONM | rclingan | 3/12 | 12:00 pm | 12:21 pm | 0.35 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71787 | setup laptop for shane | data entry volunteer | 0 | onsite setup of shane laptop and data entry laptop | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 9 | 36538 | BMS | SVC | rclingan | 3/12 | 1:00 pm | 1:15 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71783 | Remove dana access | 0 | removed dana from ninja remote access | 0 | |||||||
| 10 | 36545 | BMS | SVC | rclingan | 3/12 | 2:49 pm | 3:04 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | Billed | -Closed | 71783 | Remove dana access | 0 | delegate dana email to cruzita as well as onedrive files | 0 | |||||||
| 11 | 36547 | BMS | HH | rclingan | 3/12 | 3:04 pm | 3:30 pm | 0.43 | 0.50 | 0 | 87.50 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | BilledAgreement | -Closed | 71648 | 2 new tablets | 0 | work with jesse to check out the messages and call issue he is reaching out to verizon to have them check it out as well | 0 | |||||||
| 12 | 36546 | BMS | HH | rclingan | 3/12 | 3:30 pm | 3:45 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/9 | Help Desk 2.1 | BilledAgreement | -Closed | 71785 | Fw: ⚠️ Action required: Update your privacy settings and account info. | 0 | check godaddy information and verify that it is all correct | 0 |
Legend:
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Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Notes contain 'travel', work type not travel | 3 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 4 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'NoCharge' | 1 |
| Total | 1 | |